The Travel Career Connexxions Opportunities Newsletter11/09/04
The only weekly newsletter detailing essential trends, news and
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This week in Opportunities:
Survey Shows Traveler Spending Up 6.9% in '04
Growth Continues at Top Online Travel Sites
Northwest to Give Top Execs $3.7 Million in Stock
Veteran David Banmiller Named CEO of Aloha Airlines
AirTran Sticks with the Top Guy Who Got 'Em There
Opportunities Watch!
Executive Movers! See who's going where?
Travel Executive Employment Report
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employment report. Positions include Regional Vice President of Sales (11/04), Regional Vice President
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OPPORTUNITIES NEWS & TRENDS!
TIA Survey Shows Traveler Spending Up 6.9 Percent in 2004
There's more good news showing the travel industry's budding
comeback. After years of little travel volume growth combined
with significantly lower travel spending, 2004 appears to be
the year of recovery that the travel industry has been waiting
for. It's the first year since 2000 that all travel industry
sectors are showing increases in demand, with some finally
exceeding 2000 levels, though some sectors remain troubled by
weak revenues. According to the Travel Industry Association of
America's Annual Travel Forecast, overall traveler spending by
domestic and international visitors in the U.S. is set to
increase 6.9 percent by year-end to nearly $593 billion up from
$555 billion in 2003. An additional 5.3 percent increase in
2005 will bring expenditures to well beyond the $600 billion
mark to $624 billion. Two of the hardest-hit segments in the
travel industry, domestic business travel and international
inbound travel, will both see their first increases since
before Sept. 11, 2001. U.S. residents will take nearly 144
million business trips by the end of the year, an increase of 4
percent over 2003. In 2005, business travel will increase 3.6
percent to nearly 149 million trips. "It's clearly good news
that business travel is showing the beginnings of recovery this
year and will continue in 2005," said TIA's Suzanne Cook,
senior vice president-research and technology. "The gains have
been driven primarily by a stronger economy and fewer travel
restrictions by corporate America." Separately, Air Transport
Association forecasts a 5 percent increase in air passengers by
year end, and Smith Travel Research predicts a 4 percent gain
in room demand this year. After falling steadily for three
years, international arrivals to the U.S. are forecast to rise
7.5 percent this year and nearly 5 percent in 2005. This
translates into more than 43 million international arrivals by
the end of this year and almost 46 million in 2005.
Nevertheless, these numbers remain well below the record high
of 51 million in 2000. International traveler spending in the
U.S. is projected to increase 11.2 percent by year end, to
nearly $72 billion and increase nearly 8 percent in 2005 to
over $77 billion. Once again, these spending levels are well
below the $82 billion spent by international visitors in 2000.
Domestic leisure travel has slowly but steadily increased over
the years, despite the aftermath of Sept. 11, 2001, the lagging
economy, the war in Iraq, and high gas prices. TIA forecasts
leisure travel volume will grow 2.9 percent this year up from a
1.9 percent increase in 2003. It will increase once again in
2005 by nearly 2 percent. "The bright spot has remained
domestic leisure travel," Cook said. "While some recent shifts
in consumer preferences such as a desire to travel closer to
home remain valid, Americans are now returning to their more
traditional habits. For example, some of the increases in air
travel are attributable to domestic leisure trips." For more
information, visit www.tia.org.
Growth Continues at Top Online Travel Booking Sites
After a few rather unspectacular quarters, IAC/InterActiveCorp,
parent of such online travel bookings sites as Expedia.com,
Hotels.com and Hotwire.com, reported third quarter revenue was
$1.5 billion, operating income was $112 million and net income
was $89 million. Worldwide merchant hotel revenue increased 22
percent, with a 16 percent increase in room nights stayed,
driven primarily by the inclusion of Hotwire and continued
growth in the international and private label businesses.
Meanwhile Orbitz, Inc. reported $5.1 million in net income for
the third quarter of 2004. Revenue growth was led by hotel
revenue increases, which were fueled by expansion of Orbitz
Merchant Hotel bookings. For its part, Priceline.com
Incorporated reported third quarter 2004 gross travel bookings
of $432 million, up 44 percent over a year ago. Gross travel
bookings refer to the total dollar value inclusive of taxes
and fees of all travel products purchased by consumers. Hotel
room night unit bookings grew 27 percent compared to the same
period last year and rental car day unit bookings increased 12
percent year over year. Indeed, all three major online travel
bookings sites are relying on dramatic increases in hotel
bookings to boost their revenue streams.
Northwest to Give Top Executives $3.7 Million in Stock
You can run a major airline and still get some pretty good
compensation, even though most major carriers these days are
operating under bankruptcy protection or teetering near it. The
top five executives at Northwest Airlines, for example, were
just awarded $3.7 million in stock. Among them was Northwest's
new chief executive and president, Doug Steenland, who received
150,000 shares of restricted stock, with an estimated value of
$1.4 million based on Monday's closing share price of $9.22.
The stock awards were disclosed in a filing last week with the
Securities and Exchange Commission. They came ahead of last
Friday's approval by Northwest pilots of a two-year contract
that will reduce their pay by 15 percent and save the company
$265 million a year. Northwest executives who were awarded the
restricted stock recently got salary increases to reflect new
responsibilities. But those raises will be short lived,
according to press reports, as implementation of the pilots'
contract will trigger substantial pay cuts for executives as
well. The executive salary reductions will be taken off higher
base salaries that recently went into effect. Northwest
spokesman Bill Mellon said pilots union leaders were briefed on
the pay increases and stock grants for senior executives before
pilots started voting on the new contract. In addition, the
five executives who received the stock can't immediately
convert it to cash. In recent years, Northwest's board has been
awarding restricted stock that vests over multiple years.
Northwest reportedly has lost more than $2 billion since early
2001. The company is attempting to cut its labor costs by $950
million a year.
Veteran David Banmiller Named CEO of Aloha Airlines
There's a new top airline executive in town...or make that on
island. Aloha Airgroup, Inc., the Honolulu-based parent company
of Aloha Airlines, named airline veteran David Banmiller as
president and CEO of Aloha Airgroup and Aloha Airlines.
Banmiller's appointment is effective Nov. 14, 2004. Banmiller
has a career spanning more than three decades in the aviation
industry. He has held senior airline positions in United
States, Europe, South America, Mexico and the Far East. Most
recently, he was Air Jamaica's executive vice president and
COO, overseeing all elements of the day-to-day operation of the
airline. At Air Jamaica, Banmiller helped the carrier's
reliability, on-time performance and profitability. Prior to
joining Air Jamaica, Banmiller enjoyed a successful career that
began as a management trainee for TWA. He has worked in
virtually every aspect of the industry: managing airport
operations, cargo, passenger service, catering, sales,
reservations, pricing, scheduling, planning and finance while
rising through the executive ranks. Banmiller served as
president and CEO for a number of airlines, including Sun
Country Airlines, Pan American World Airways and Sun Jet. At
American Airlines, he was vice president, international
division. Before that, he was president and COO for Air Cal,
which was acquired by American Airlines.
AirTran Sticks with the Top Guy Who Got 'Em There
On the low-cost front, at least one airline is eager to keep
its top executive just where he is. AirTran Holdings, Inc. said
its employment agreement with Joe Leonard, chairman and chief
executive officer, has been extended for three years. Leonard
joined AirTran as chairman and CEO on Jan. 6, 1999, and this
announcement marks the third contract he has signed with the
airline. One of the few licensed pilots who also serves as CEO
of an airline, Leonard recently added the Boeing 737 type
rating to his private pilot's license, an accomplishment shared
by fewer than 1 percent of all FAA licensed pilots. Said Jere
Drummond, retired vice chairman of BellSouth Corporation and
chairman of the compensation committee and a member of AirTran
Holdings' board of directors: "During the past five years, Joe
has provided the vision and the disciplined leadership that has
allowed AirTran Airways to prosper even in challenging economic
times. Our airline is stronger today because of Joe Leonard and
his team, and the board knows that a strong leadership team is
essential particularly in these uncertain times. This new
agreement ensures continuity of management in these challenging
times." Prior to AirTran Airways, Leonard held executive
positions with Allied Signal Aerospace, Northwest Airlines,
Eastern Air Lines and American Airlines.
OPPORTUNITIES WATCH!
Celebrity's Galaxy Debut Puts Focus on Port of Galveston
Homeports for top cruise ships continue to be all the rageÖand
they're leading to more jobs as those ports expand. Last week
Celebrity Cruises' Galaxy set sail Nov. 1 for the first time
from the Port of Galveston, Texas, with a sold-out cruise,
including a more than 300-member group of veterans who served
in major conflicts ranging from World War II to the current war
in Iraq. The 1,870-guest Galaxy, rated one of the top 10
"World's Best Ships," according to a readers' survey published
in Conde Nast Traveler, departs round-trip from Galveston on
11- and 12-night Panama Canal cruises through April 2005.
Luxury Resort at Paws in Montana Set to Open in June 2005
The Resort at Paws Up will bring a new level of five-star
service and amenities to Montana when it opens in June 2005,
combining luxury with 37,000 acres of untamed western
wilderness. The Resort at Paws Up is situated along seven
winding miles of the Blackfoot River, made famous by Robert
Redford's coming-of-age classic, "A River Runs Through It."
Accommodations for 80 guests range from private,
2,600-square-foot Big Timber Homes to a fully renovated,
100-year-old farmhouse nestled on the bank of Elk Creek, each
individually decorated with a rich, yet rustic elegance. Paws
Up will also offer a full-service spa with unique signature
treatments featuring indigenous plants like sage and alfalfa.
Their vision for this unique luxury resort has attracted a
highly credentialed management team, including Jamie Holmes,
the former general manager of The Ritz-Carlton, St. Thomas in
the U.S. Virgin Islands, as well as Biras Creek Resort and
Peter Island Resort in the British Virgin Islands. For more
information, visit www.pawsup.com.
InterContinental's Hotel Indigo Opens First Location
InterContinental Hotels Group has officially opened its first
Hotel Indigo hotel in Atlanta's revitalizing Midtown area.
Hotel Indigo is a lifestyle hotel brand designed to address the
desires of style conscious guests who are seeking experience
and quality over pure mundane functionality when traveling.
Hotel Indigo's 140 guestrooms feature signature murals, area
rugs, duvets and slip covers that can be changed easily, and
public spaces, like the lobby, will vary artwork, signage and
paint on a scheduled basis. Extending the retail model from
design through service, Hotel Indigo guests will be welcomed
into an accommodating environment that is open and inviting.
Hotel Indigo hotels will be located in urban, mid-town and
near-urban markets proximate to businesses, restaurants and
entertainment venues. Atlanta's hotel, developed by Jack Ward
and Bill Hodges of Hodges, Ward & Elliott, is located in a
circa-1920s building just across from the popular Fox Theatre
on Peachtree Street. The second Hotel Indigo hotel is scheduled
to open in Chicago's Gold Coast during the spring of 2005. For
more information on Hotel Indigo, please
visit www.hotelindigo.com.
OPPORTUNITIES EXECUTIVE MOVERS!
AIRLINES: South African Airways Deputy Chief Executive Oyama
Mabandla has resigned to pursue personal business interests,
the airline said. Mabandla's resignation comes as the
state-owned carrier is battling its worst financial crisis
after losing 8.6 billion rand ($1.39 billion) before tax in its
last financial year due to an ill-fated decision to hedge
against the rand. He will leave Africa's largest airline at the
end of the current fiscal year, which runs to March 31, 2005.
Mabandla's departure follows that of former Chief Executive
Andre Viljoen in August and Chief Financial Officer Richard
Forson in October last year. Mabandla was appointed the
airline's deputy chief executive in November last year...Flight
Options, a leading provider of fractional shares in jet
aircraft, said that Chairman and CEO John Nahill is leaving the
company to pursue other interests. S. Michael Scheeringa,
currently chief operating officer, will retain his current
responsibilities and has been appointed acting CEO while a
permanent replacement for Nahill is sought. Scheeringa's
appointment is effective immediately. Scheeringa joined Flight
Options in February of this year from US Airways, where he was
vice president of the Express Division. At US Airways, he held
a series of management positions in the areas of customer
service, operations and corporate planning, in addition to
overseeing the MetroJet and US Airways Shuttle divisions.
Nahill was named Flight Options CEO in Feb. 2003. Based in
Cleveland, Ohio, Flight Options LLC offers the complete
spectrum for fractional ownership, leasing and membership
options...The National Business Aviation Association (NBAA)
has hired aviation lobbyist Lisa Piccione as its new senior
vice president-government affairs. Piccione comes to NBAA
having held senior lobby posts at Delta Air Lines and the
Airports Council International-North America. She also has
served as a top aide to several members of Congress, including
Rep. Peter DeFazio (D-Ore.), the ranking member on the House
Subcommittee on Aviation. Piccione replaces Pete West, who
recently resigned from NBAA. West had joined the Association
from Delta Air Lines in 1987 and was named senior vice
president-government affairs in 1998.
CRUISES: P&O Cruises Australia and the World's Leading Cruise
Lines, which include Cunard, Costa and Princess products, will
now be marketed under the restructured and integrated umbrella
of Carnival Australia, which has led to several executive
changes. Gavin Smith, P&O Cruises Australia's managing
director, is now president of Carnival Australia and John
Molinaro, the former vice president-sales for P&O Princess
Cruises in the U.S. and Canada, who relocated to Sydney in
September last year, has been appointed vice president-sales.
Jackie Foggitt, vice president Asia Pacific for World's Leading
Cruise Lines, has been appointed to the newly created position
of vice president-international sales for Carnival Australia...
G. Alberto Aliberti will join Bermello, Ajamil & Partners as
director of cruise destination and tourism planning. Aliberti
will work in B&A's growing port and maritime division, based
from the company's Fort Lauderdale office. Most recently the
director of shore programs for Cunard Line, Aliberti also
brings cruise and destination expertise from earlier positions
at Royal Olympic, Premier and Silversea Cruises. B&A's port and
maritime project list extends from the Caribbean to St.
Petersburg, Hong Kong to Juneau, New York City to Seattle...
Bill Starkey was appointed interim port director by the Tampa
Port Authority's board of commissioners. A well known community
activist who sits on a number of boards, Starkey has agreed to
serve without pay until a permanent director is chosen through
a nationwide search. The previous interim director, Zelko
Kirincich, returned to his post as senior deputy port director.
News reports from Tampa said Kirincich also will withdraw from
seeking the port's top job. The previous director, George
Williamson, resigned in February to take an executive position
with a private Florida company. New interim director Starkey
retired from GTE in 1994 after a career spanning 30 years and a
variety of executive positions. At GTE, he was vice president
of business planning-telephone operations, president of GTE
Information Services, president of Florida Telephone Co. and
group vice president of telephone operations. He previously
worked for General Telephone of Pennsylvania.
HOTELS & RESORTS: The Marcus Corporation announced the
appointments of Bruce Olson as senior vice president and Thomas
Kissinger as vice president, general counsel and secretary.
Olson, who serves on the company's board of directors, is also
president of Marcus Theatres Corporation. He joined the company
in 1974 and served as executive vice president and chief
operating officer of Marcus Theatres from 1978 until his
appointment as president of the division in 1988. He served as
vice president-administration of The Marcus Corporation from
1987 to 1991, when he was elected to his most recent position
of group vice president. Olson was elected to the board of
directors in 1996. Olson is vice president of the National
Association of Theatre Owners of Wisconsin, a director of the
National Association of Theatre Owners and a member of Will
Rogers Motion Picture Pioneers. Kissinger joined The Marcus
Corporation in 1993 as secretary and director of legal affairs.
He was promoted to general counsel and secretary in 1995. Prior
to joining The Marcus Corporation, Kissinger was associated
with the Milwaukee law firm of Foley & Lardner LLP, and was a
senior tax accountant with the accounting firm of Arthur
Andersen. Headquartered in Milwaukee, Wis., The Marcus
Corporation is a leader in the lodging and entertainment
industries. The company's lodging division, Marcus Hotels and
Resorts, owns or manages 11 hotels and resorts in Wisconsin,
California, Minnesota, Missouri and Texas, and one vacation
club in Wisconsin...Accor named Nicolas Mercier as director of
distribution-Asia. In his new position Nicolas will oversee
global distribution, pricing, reservation and e-Commerce. Prior
to his appointment, he was distribution and e-commerce
manager-Asia, responsible for electronic distribution for both
internal (Accor E-Commerce platform) and external (travel web
sites) applications. Nicolas joined Accor in 1996 as executive
assistant manager at Novotel Bogor and spent five years in
hotel operations with Accor in Indonesia and Myanmar...Kenneth
Svendsen has been promoted to vice president of travel
operations and in-market sales at the Disneyland Resort in
Anaheim, Calif. Svendsen was formerly general manager of the
West Coast offices of Walt Disney Travel Company, which he
continues to oversee. Svendsen leads Walt Disney Travel
Company's Anaheim reservations call center operations,
developing marketing and sales plans, managing product
development activities and negotiations for air, ground and
accommodations tour components. In his new role, he now leads
strategic initiatives for the resort's in-market sales
programs, driving increased park visitation from Southern
California through the Disneyland Good Neighbor Hotel program.
Svendsen reports to Claire Bilby, vice president of sales and
travel operations at Disneyland Resort...
Stephen Powell has been promoted to senior vice president of
sales and marketing for Europe, Middle East & Africa at
InterContinental Hotels Group (IHG), responsible for the
company's hotel brands--InterContinental, Crowne Plaza, Holiday
Inn and Express by Holiday Inn across the region. Powell joined
InterContinental Hotels Group last December as vice president
of sales for the U.K. and Ireland. He has more than 30 years'
hotel experience, receiving recognition and a number of awards
for industry leadership. He graduated from the University of
Texas and has worked in various senior positions for a number
of companies in the U.S. including Sheraton and Fairmont
Hotels. There are over 600 hotels with more than 105,000 rooms
in the Europe, Middle East & Africa region of InterContinental
Hotels Group...A series of promotions and restructuring moves
is expected to produce a more efficient sales operation for
SuperClubs Resorts. Headquartered in Hollywood, Fla., the chain
of all-inclusives with 12 hotels in Jamaica, Bahamas, CuraÁao,
Dominican Republic and Brazil, announced the following new
appointments: Bill Dwyer, former director of national accounts,
groups and the wholesale client GoGo Tours, has been promoted
to vice president of sales-wholesale, groups and national
accounts. Dwyer has been with SuperClubs since 1999, when he
joined the company as director, travel industry sales.
Previously with Sun Country Airlines and Budget Rent A Car,
Dwyer will be based in Chicago. Jesse Ostrum has been named
vice president of sales-retail. He will be responsible for
supervising the sales effort through a team of 18 sales
managers nationwide. Ostrum had been director of domestic and
international revenue, since 2001 when he joined SuperClubs. A
12-year veteran in sales and revenue enhancement, Ostrum
started his career with Enterprise Rent-A-Car. Both Bill Dwyer
and Jesse Ostrum will report to SuperClubs' new U.S. executive
vice president, Tom Trotta, a SuperClubs veteran since 1996.
Having pioneered the use of Virtual Pay in the travel industry,
Trotta is the company's e-commerce guru and was instrumental in
the development of the SuperAgency WebLink that customizes and
integrates SuperClubs.com with individual travel agencies' web
sites. Trotta will oversee all of SuperClubs' U.S. operations.
Prior to joining SuperClubs, Trotta was vice president of
finance at 1-800 TAKE-OFF, a cruise-only travel agency, and he
was manager of corporate planning and corporate reporting at
Royal Caribbean Cruise Line...The Sheraton Bal Harbour Beach
Resort has appointed James (Jim) Moss as director of sales and
marketing. In this capacity, Moss is responsible for all
domestic and international sales and marketing initiatives for
the 645-room oceanfront resort, supervising a staff of 22
staffers who promote the Starwood flagship property to the
leisure, group and incentive markets. Moss' 13 years of
experience has crisscrossed the country, with stints in
Arizona, Florida, Southern California and Virginia. Most
recently, he served as the director of sales for the Phoenician
Resort in Scottsdale, Ariz., and the director of group sales at
The Westin Innisbrook Resort in Palm Harbor, Fla., both
Starwood properties. He has also held sales positions at the
Hyatt Regency Atlanta, the Hyatt Regency St. Louis and the
Hyatt Regency La Jolla, Calif., as well as the Sheraton
Premiere in Tysons Corner, Va. Moss began his career in 1991 at
The Breakers in Palm Beach, Fla....Best Western has added two
members to its management staff that serves the Rocky Mount and
Gold Rock hotels in North Carolina. Dong Jin, owner of the two
hotels, announced that Jan Kiper and Rennie Proctor have been
added to the staff as a part of a program to support increased
business in the area. Kiper has been named general manager of
the hotels. She has come to Best Western from the Holiday Inn
in Rocky Mount. During her nine years at the Holiday Inn, she
had a progressive career that included management roles in
sales, room sales, reservation and catering. In her role as
general manager of the two hotels, she will be responsible for
all the business activities. Proctor has been named director of
sales for both hotels. Her responsibilities include all sales
activities involving corporate accounts, long and short term
stays as well as meeting room facilities. Best Western offers a
total of 154 rooms at the two locations.
TRAVEL AGENTS: Pam Arway, executive vice president and general
manager of American Express Business Travel North America, will
become country manager of American Express Australia in
January. Arway, who has headed American Express' North America
operation since January 2002, is expected to play a role in
selecting her successor. Separately, American Express Business
Travel began reorganizing from a regional to a global
structure. In addition to sales--which already has a global
structure--operations, marketing, corporate communications and
supplier-relations management are being reorganized so
executives will report to global rather than regional managers.
As part of the restructuring, the Interactive Travel Group,
launched in 1996, will be folded into American Express Business
Travel instead of operating as a separate division. The latest
American Express reorganization comes as the company
restructures on its leisure side as well. Last month it was
announced that Cynthia Valles was leaving her post as senior
vice president and general manager for American Express
Consumer Travel in New York to head up American Express'
international card operations in London...Joystar, Inc., a
leading provider of technology, hosting and support services to
home-based travel agents, named Janet Deffenbaugh as controller
and vice president of human resources to its management team.
Deffenbaugh's 12 years of experience consists of managing the
accounting and human resources departments for several top law
firms. She has held accounting, human resources and Paralegal
positions at the Law Offices of Bergman & Jacobs (General
Counsel for SunTrust Banks) and St. George & Tejera, both in
Miami, Florida, as well as for 50 employees at Advantech
Corporation in Irvine, Calif. Joystar provides online and
offline travel services for the leisure and small
business traveler.
TRAVEL TECHNOLOGY: Roland Tanner, former vice president-product
development for Pegasus Solutions, Inc., joins leading content
distribution technology provider Lanyon, Inc., (www.lanyon.com)
a leading content distribution technology provider to the hotel
industry, as executive vice [resident in its new office in
England. In his new role, Tanner is responsible for Lanyon's
operations in Europe, Middle East, Africa, Asia and the
Pacific, and will play a key role in the product direction of
the company. Tanner is a leading figure in the industry and has
specialized in electronic hotel distribution for the last 15
years. Recently, as vice president of product development for
Pegasus, Tanner was responsible for product management for
Pegasus' suite of products and services, including central
reservation systems, distribution solutions, commission
processing, Utell and Unirez, and played a prominent role in
product strategy. Prior to that, Tanner was vice president of
information technology and distribution for Pegasus' Utell
hotel marketing and representation service, and before that,
was successively director of reservations for Forte and Le
Meridien Hotels and Resorts. Tanner has spoken at various
industry events and participated on several advisory boards,
on behalf of both Pegasus and HEDNA (the Hotel Electronic
Distribution Network Association), the latter of which he
served recently as president. The new office of Lanyon is
located at Thame in Oxfordshire, U.K....ebookers plc, the
pan-European online travel company, announced two key
appointments to its hotel team. A.J. Moreno joins as director
of hotel supply for Europe, Africa and Middle East, responsible
for product acquisition and revenue management. Previously he
was regional revenue manager-destination packages for Expedia,
Europe, where he was responsible for European and Middle
Eastern hotel revenue. Moreno holds a Masters in Hotel
Management from Cornell University. Meanwhile, Bas Lemmens
joins as director of Hotel Supply, Americas and Caribbean,
again responsible for product acquisition and revenue
management. Bas joins from Bookings (www.bookings.nl), a
leading European online hotel reservation company. Bas was a
founding member of Bookings in 2000 and played a significant
part in the company's subsequent rapid growth. His various
roles included responsibility for the European hotel business,
hotel database development, and strategic alliances. These new
positions follow the appointment of Ranjan Singh in July as
managing director-hotels from Expedia Europe, where he was
director of lodging demand. As part of its strategic objective
of achieving 50 percent of sales in non-air, ebookers is
working hard to develop the performance of its hotel business.
DESTINATIONS: Prudence Solomon-Inzerillo, president of South
African Tourism U.S.A. left the organization on Oct. 31.
Solomon-Inzerillo presided over the U.S. launch of South
African Tourism's new global branding campaign. John Bateman,
currently the West Coast Trade Relations Manager, assumed the
position of acting country manager starting Nov. 1...Marcial
(Charly) Ibarra, North American director of the Aruba Tourism
Authority, retired Nov. 7 after more than 20 years of service.
Ibarra served as North American director for the last 15 years,
in charge of all marketing efforts for the region. Previously
he was regional director, Southeast, overseeing 26 states in
all. Following his departure, Theresita Chai will act as the
interim director of the Aruba Tourism Authority, North
America...Tourism New Zealand's regional managers in North
America and Australia will trade spaces this coming January.
The head office, based in Santa Monica, Calif., will welcome
Bruce Lahood on Jan. 10. Lahood will spearhead the marketing
efforts for New Zealand in both the U.S. and Canada, working
closely with trade and media partners, and overseeing the
marketing communications efforts of the Tourism New Zealand
teams in California and New York. One of his primary objectives
as regional manager, Lahood said, will be to maintain the
continuity of marketing themes. Lahood has been with Tourism
New Zealand since 2002, when he joined the tourist board as
regional manager of Australia, based in Sydney. His career
spans various industries in both private and public sectors.
Most recently, he served with the Carlson Marketing Group,
heading up its partnership development division in Australasia.
His introduction to travel and tourism began with domestic
carrier Ansett New Zealand in Auckland, before joining national
carrier Air New Zealand in 1995, where he started as manager
alliances for the Americas, Europe and U.K. He subsequently
headed up the airline's airport operations in Australia. After
seven years as regional manager of North America, a period of
dramatic growth for New Zealand tourism, Gregg Anderson will
head up the Sydney team starting Jan 10. A Tourism New Zealand
veteran of 12 years, Anderson served as marketing manager in
the U.K. and Nordic markets, before taking the helm of the
North American operation in Santa Monica in 1998....
Michael McDowell, a long-time contributor to promoting
cultural affairs for Los Angeles, has been named senior
director of cultural tourism for LA INC. The Convention and
Visitors Bureau. In his role, McDowell will create links
between the bureau's marketing and LA's cultural products and
services. In so doing, LA can better distinguish itself as a
unique and competitive travel destination to both domestic and
international travelers. McDowell has spent the last four years
working as the associate vice president for public affairs at
The California Institute of the Arts (CalArts), where he
conceived, directed and implemented all external relations
activities for CalArts, its six schools and affiliated
programs, including the opening and first season of RedCat in
Walt Disney Concert Hall. He has worked in senior positions in
public affairs and media relations at Brandeis University,
UrbanArts Inc. in Boston, the Council for Advancement and
Support of Education (CASE) in Washington and more recently as
director of marketing at University of Southern California...
Arlington (Texas) Convention & Visitors Bureau's director of
communications, Diane Brandon, has been promoted to vice
president of communications and research. Brandon joined FUN
CENTRAL in 2002 from her previous post as owner and principal
of Brandon Media and Promotions. According to the Arlington
CVB's president, Linda DiMario, Brandon's efforts over the past
two years have helped elevate the stature of the bureau both
within, and beyond, the city of Arlington. As vice president of
communications and research, Brandon will continue to direct
all media and public relations initiatives for the ACVB while
assisting with the FUN CENTRAL brand identity campaign.
Additional responsibilities will include supervising all ACVB's
internal research projects and compiling, analyzing and
maintaining all independent industry research, performance
measurements and industry standards. Before starting her own
company, Brandon was marketing director for the West End
Association in Dallas. She joined the association from her
prior position as public relations manager for the Hard
Rock Cafe.
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