The Travel Career Connexxions Opportunities Newsletter10/26/04
The only weekly newsletter detailing essential trends, news and
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This week in Opportunities:
AmEx Global Business Travel Survey Sees Revival
Royal Caribbean Reports Strong Third Quarter
Hotel Business Sees Surge in Third Quarter
Casino Resorts See Major Growth as Boom Continues
Opportunities Watch!
Opportunities Networking!
Executive Movers! See who's going where?
Travel Executive Employment Report
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Did you know? As of 10/26/04 there are 113 executive-level
travel jobs published in the Travel Career Connexxions
employment report. Positions include VP Sales and Marketing
(10/19), VP of Finance (10/19), Director of Information
Technology (10/20), Director of Marketing Communications
(10/26), Vice President of Sales (10/11), CEO, Chief Marketing
Officer and more. It only takes one person to fill the job of a
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The Travel Institute Celebrates 40th Birthday with Special Sale
To commemorate 40 years of educating and certifying the
industry's top travel professionals, The Travel Institute is
offering unprecedented savings on its most popular courses.
During the month of October, ALL of The Institute's Destination
Specialist (DS) courses, new Lifestyle Specialist (LS) courses,
SkillMapÆ Assessments and individual course modules will be $40
in celebration of its 40th birthday.
Click Here for More Information!
OPPORTUNITIES NEWS & TRENDS
American Express Global Business Travel Survey Sees Revival
Business travel is back big time, echoing the revival in the
travel industry overall. The American Express Global Business
Travel Forecast for 2005 indicates a continued steady growth
in the global business travel industry. Although the pace
varies significantly by region and country, published air and
hotel prices are expected to rise incrementally next year as
business travel demand recovers, outpacing the growth of supply
in several markets. At the same time, increased competition--
particularly in the airline sector in several regional
markets--is likely to dampen any significant increases in
business travel costs. For 2005, American Express forecasts
that global economy/short-haul fares will rise by 0-3 percent,
while international business fares will increase by 2-5
percent. On the hotel side, room rates for both mid-range and
upper-range properties will increase by 1-3 percent. "Economic
recovery is fueling business travel demand around the world,
with particularly strong demand between Europe and North
America, South America, and across the Pacific," said Matthew
Davis, director-global consulting services at American Express.
"An industry-wide rebound has been dampened only by slim
margins for the major North American airline carriers. While
rising passenger traffic and hotel occupancies help contribute
to a healthier travel industry, forecasted price increases mean
that travel managers must vigilantly maintain an effective
travel management program."
Royal Caribbean Reports Strong Third Quarter
Like competitor Carnival Corp., Royal Caribbean Cruises Ltd.
(RCCL) is reporting some heady numbers this year, even with the
effects of one of the worst hurricane seasons in recent memory.
The company's net income for the third quarter of 2004 was
$282.5 million, compared to $191.9 million for the third
quarter of 2003. Revenues for the third quarter of 2004
increased 23.7 percent to $1.4 billion from revenues of $1.1
billion in the third quarter of 2003. The increase in revenues
was attributable to a 10.8 percent increase in capacity coupled
with an increase in cruise ticket prices and onboard revenues.
Occupancy reached 109.0 percent, up from 107.7 percent in the
third quarter of 2003, which approaches levels achieved in 2000
of 109.7 percent. RCCL also reported that advanced booking
volumes continue to be encouraging. Both pricing and load
factors for the fourth quarter of 2004 are ahead of the same
time last year. Accordingly, the company forecasts that net
yields for the fourth quarter of 2004 will increase in the
range of 4 to 5 percent compared to the same period last year.
As a result, the company expects net yields for the full year
2004 to increase approximately 9 percent from the prior year.
So the cruise business might just be the place to be
career-wise for the near future.
Hotel Business Sees Surge in Third Quarter
The hotels segment is still very strong. Smith Travel Research
last week unveiled third quarter 2004 results for the U.S.
lodging industry that showed industry occupancy rose to 67.1
percent in the three months ending September 2004, up 2.6
percent versus third quarter 2003. Third quarter average room
rate increased 3.6 percent to $86.32 and revenue per available
room (revPAR)--the combination of occupancy and average room
rate and a key industry productivity measure--grew 6.4 percent
to $57.96. In the first nine months of 2004, industry occupancy
gained 3.6 percent to 62.7 percent versus the same period last
year. Average room rate rose 3.7 percent to $86.41 and revPAR
was up 7.5 percent to $54.20. Room revenue increased 8.7
percent in the first nine months of 2004 to $66 billion. In the
month of September 2004, occupancy gained 7.1 percent to 63.3
percent, while room rate improved 3.8 percent to $85.52. "Third
quarter industry performance, particularly the month of
September, was strong", said Mark Lomanno, President of Smith
Travel Research. "October is also shaping up to be a good
month. If current trends hold, we anticipate full year 2004
industry revPAR growth could be over 6 percent." Smith's
numbers were reflected in the third quarter results of two
major hotel companies. Cendant reported record third-quarter
numbers, while Starwood saw its profits more than double.
Casino Resorts See Major Growth as Boom Continues
While airlines clearly aren't on the growth track (save for the
low-cost variety), casino resorts seem to be the place to be
career-wise, if the latest quarterly results are any
indication. Caesars Entertainment, Inc. For the third quarter
of 2004, Caesars Entertainment reported net income of $58
million, up 21 percent from net income of $48 million, recorded
in the third quarter of 2003. Adjusted net income for the third
quarter of 2004 was $68 million, an increase of 51 percent from
adjusted net income of $45 million, reported in the third
quarter of 2003. Earlier this year the company accepted an
offer from Harrah's Entertainment to acquire Caesars for
approximately $1.8 billion in cash and 66.3 million shares of
Harrah's common stock. Meanwhile, Harrah's Entertainment, Inc.
reported record third-quarter revenues of $1.31 billion, up
25.5 percent from revenues of $1.04 billion in the 2003 third
quarter. Third-quarter 2004 income from operations rose 26.9
percent to a record $257.8 million from $203.2 million in the
year-earlier quarter. Third-quarter 2004 net income was a
record $118.8 million, up 19.4 percent from $99.5 million in
the 2003 third quarter. Elsewhere, MGM Mirage reported
adjusted earnings from continuing operations per diluted share
rose 68 percent, representing the company's best third quarter
performance in its history and continuing a strong trend of
year-over-year increases in earnings during 2004. The company
generated net revenues of $1.04 billion, up 6 percent over
2003. Casino revenue increased 5 percent in the 2004 quarter,
while non-casino revenue was up 7 percent in the quarter.
Indeed, even the smaller casino companies are doing well. Hard
Rock Hotel, Inc., which owns and operates the Hard Rock Hotel &
Casino in Las Vegas, reported third quarter net revenues
increased $2.4 million, or 6 percent, to a third quarter
company record of $39.6 million, compared to $37.2 million in
the year-earlier three-month period. The company also announced
a third quarter record quarterly Adjusted EBITDA of $10.5
million compared to $9.8 million in the comparable prior year
period, a $0.7 million, or 7 percent, increase. Net income
increased $1.5 million to $3.4 million compared to $1.9 million
in the 3rd quarter of 2003.
OPPORTUNITIES WATCH!
Four Seasons Set to Return to Seattle Market
A group of Seattle investors announced plans to develop the new
Four Seasons Hotel Seattle, a luxury 21-story hotel and condo
tower in the heart of downtown. The development marks the
return of Four Seasons, the world's most honored luxury hotel
company, to the Seattle market. Seattle Hotel Group LLC, a new
private company, will develop the hotel-condo complex. Located
at First and Union downtown, the 310,000-square-foot mixed-use
development will feature 150 guestrooms and 50 condominium
suites. Each guestroom will have its own fireplace, a first in
the city. Four Seasons will provide a wide range of services to
the development's luxury condominiums. Four Seasons Hotel
Seattle will also become a leading social catering venue, with
extensive meeting and function space, and a more than
5,000-square-foot ballroom with unique water views. The hotel
will also feature an exclusive two-level urban spa and fitness
center, a lap pool, a restaurant and lounge. Four Seasons took
over the management agreement of its original Seattle hotel,
The Olympic Hotel, in 1982. It was the ninth hotel for Four
Seasons in the United States. Last year, the Olympic was sold
to another hotel group. Since then, Oppenheimer, Schell and
Alberg have led a group of local investors determined to bring
Four Seasons back to Seattle.
Mohegan Tribal Gaming Signs Casino Deal in Wisconsin
There's even more opportunity in Native American gaming, as
existing tribal groups expand operations. The Mohegan Tribal
Gaming Authority, operator of Mohegan Sun, has entered into a
management agreement with the Menominee Indian Tribe of
Wisconsin and the Menominee Kenosha Gaming Authority. According
to the Management Agreement, the Authority was granted the
exclusive right and obligation to manage, operate and maintain
a planned casino and destination resort to be located in
Kenosha, Wis., for a period of seven years in consideration of
a management fee. The agreement is subject to approval by the
National Indian Gaming Commission. The Mohegan Tribe of Indians
of Connecticut previously entered into an agreement with the
developer for the project, under which the Mohegan Tribe will
lend the Developer funds necessary to develop the Project,
including administering and overseeing the planning, design,
development, and construction of the Project. The Mohegan Tribe
has lent approximately $3.1 million to the Developer for use in
these efforts.
Two Hotel Mergers May Signal Executive Changes Ahead
Changes may be afoot at two regional hotel companies, if
announced deals are consummated. Boca Resorts, Inc., an owner
and operator of luxury resorts in Florida controlled by
investor H. Wayne Huizenga, signed a definitive merger
agreement to be acquired by an affiliate of The Blackstone
Group for $24 per share. The total value of the transaction,
including debt, is approximately $1.25 billion. The company's
resorts include the Boca Raton Resort & Club (Boca Raton), the
Registry Resort at Pelican Bay (Naples), the Edgewater Beach
Hotel (Naples), the Hyatt Regency Pier 66 Hotel and Marina
(Fort Lauderdale) and the Radisson Bahia Mar Resort and
Yachting Center (Fort Lauderdale). The company also owns and
operates two golf clubs located in Florida (Grande Oaks Golf
Club in Fort Lauderdale and Naples Grande Golf Club in Naples)
that serve as additional amenities to its resorts, as well as
components of its exclusive social club, known as the Premier
Club. In addition, the Company owns and operates two golf
courses in Boca Raton that are part of the Boca Raton Resort &
Club. Separately, Barcelo Crestline Corporation, parent company
of Crestline Hotels & Resorts, Inc. and a leading hotel
management and leasing company, has submitted a proposal to
acquire all shares of class A common stock of John Q. Hammons
Hotels, Inc. for $13 in cash per share. Barcelo Crestline also
announced that it has entered into an agreement with majority
shareholder, John Q. Hammons, in which Hammons agreed to
support the proposed acquisition.
OPPORTUNITIES NETWORKING!
Network with Top Tour Operators at USTOA Conference
Many believe the U.S. Tour Operator Association's Annual
Conference is one of the best networking events in the
industry. With top tour operators and destination officials
attending, the conference usually lives up to its reputation.
So if you can find a way to get in, you will find yourself
networking with some of the industry's elite--and tour
operators know everyone, from airline executives to tourism
officials to hoteliers to travel agents. This year the event
is being held Dec. 6-8, 2004, at the Westin Diplomat in
Hollywood, Fla. It is open only to delegates from Associate
and Allied member companies of USTOA. All activities, both
social and professional, are planned to give Associate and
Allied Members plenty of opportunities to meet with some of
America's most respected and renowned tour operators.
Registration for Associate and Allied Members is $650 per
person before Nov. 5 and $750 per person starting Nov. 8. The
registration fee includes: conference materials, buying and
selling marketplace, three receptions, three luncheons, gala
dinner. The scheduled keynote speaker is King Abdullah II of
Jordan. The USTOA Marketplace, which will be held the afternoon
of Dec. 7 and all day Dec. 8, provides a unique forum for the
Associate and Allied Members to meet with top executives of
USTOA's Active Tour Operator Members on a one-to-one,
buy-and-sell basis. For more information, call 212-599-6599,
ext. 24, fax 212-599-6744, e-mail conference@ustoa.com, or
visit www.ustoa.com.
OPPORTUNITIES EXECUTIVE MOVERS!
AIRLINES: Delta Air Lines announced that Loren Neuenschwander
will lead the carrier's international operations in Europe. A
14-year veteran of the company, Neuenschwander will be
stationed in Delta's London office and will oversee the
carrier's operations, sales and customer service efforts in the
United Kingdom, Europe, Africa, the Middle East and India.
Neuenschwander's appointment is part of Delta's new strategic
plan. He returns to the Atlantic region, where he served from
1999-2000 as director-Atlantic Region Finance. He also was
responsible for forging the successful three-way partnership
with Continental and Northwest Airlines. Neuenschwander is
replacing Carolyn Ezzell, who is moving to Atlanta as vice
president-Airport Customer Service-East...Continental Airlines
said Michael Campbell will retire at the end of this year from
his position as senior vice president-human resources and labor
relations. Campbell will be re-joining the Atlanta-based law
firm he co-founded in 1978, Ford & Harrison, LLP, a national
law firm specializing in labor and employment issues. Prior to
joining Continental, Campbell represented Continental as a
partner in this firm, and he has agreed to continue to
represent Continental in its labor negotiations at least
through 2005. In that capacity, Campbell will report directly
to Jeff Smisek, who becomes Continental's president at the end
of this year, as previously announced. Campbell, 55, is
retiring after an eight-year career with Continental during
which the company, working together with its employees and
unions, established a positive labor relations climate,
improved productivity, and achieved better wages, benefits and
training for all employees. Continental also announced that
Michael Bonds will succeed Campbell. Bonds, 42, is currently
vice president-human resources under Campbell, a position he
has held for almost two years. He joined Continental in 1995
and has held various positions, including vice president and
controller and vice president-corporate development...Low-fare
airline Independence Air and parent company FLYi, Inc.
appointed Denise Womble to the post of vice president-sales
and reservations. Womble has been with the company since July
of this year as vice president-reservations. She now adds
responsibility and oversight of Independence Air's sales team,
with an emphasis on continuing to strengthen the airline's
outreach to the corporate, agency, association and leisure
markets, as well as sponsorships and promotions designed to
help Independence Air grow by gaining additional exposure and
market share. Womble previously spent six years at US Airways
as director-sales and customer support, where she was
responsible for the airline's Executive Support Customer Care
Center, including agency and corporate inside sales as well as
group and meeting sales. She also spent 11 years at
Sabre/American Airlines in several positions, including
management of customer care centers and help desks...Christian
Gall, who has over 15 years of corporate travel and
international business experience, has been named as the new
executive director-global markets at AirPlus International.
Gall will lead all global marketing activities for AirPlus,
succeeding Claudia Thiele. Gall has proven knowledge of the
business travel sector, having worked for Carlson Wagonlit
Travel as vice president-technology solutions. His
responsibilities at Carlson Wagonlit included increasing
productivity and services, reorganizing Travel & Expense
management processes in Europe, Africa and the Middle East
and implementing products in multinational groups worldwide.
AirPlus International is the European market leader in
corporate travel payment systems and management information
reporting solutions.
CRUISES: Costa Cruise Lines announced the retirement of Dino
Schibuola at the end of this year. Schibuola has been with
Costa in various executive positions for 25 years. For the last
11 years, as chairman and CEO of Costa Cruises in North
America, Schibuola has directed Costa's marketing and sales
activities in North and Central America, and since 2003,
Schibuola also directed Costa operations in South America.
Schibuola will retain his non-executive Chairman position until
January 31, 2005 in order to assure a smooth transition. Lynn
Torrent will assume responsibility for Costa Cruises North and
Central America on December 1, 2004 as president and CEO of
Costa Cruise Lines. Torrent comes to Costa from Carnival
Corporation & plc, where she has reported to the vice chairman
for three years as vice president-marketing services. She
previously served as an operating executive in another cruise
company, and prior to that, was a CFO of a New York Stock
Exchange company and has public accounting experience...Tom
Wolber, vice president for Disney-MGM Studios, has been
promoted to senior vice president-operations for Disney Cruise
Line (DCL). He will report directly to DCL President Tom
McAlpin. Wolber's responsibilities will include shipboard
operations, purchasing, logistics, entertainment, youth
activities, operations integration, shoreside travel operations
and marine and technical operations. Wolber is a Walt Disney
Parks & Resorts veteran who served as DCL's owner's
representative during the Disney Wonder's construction at
Fincantieri. He began his Disney career as a member of the
Disneyland Resort Paris opening team. After five years in a
variety of leadership roles at Disneyland Resort Paris, he
moved on to oversee the operations team at Disney Vacation
Club. Most recently, he served as vice president at the
Disney-MGM Studios where he led day-to-day operations of the
theme park.
HOTELS & RESORTS: Cendant Corporation announced that its chief
financial officer, Ronald Nelson, has been appointed as
president of the company. Nelson will continue to serve as
Cendant's chief financial officer and report Chairman and CEO
Henry Silverman, who previously held the title of president as
well. Prior to joining Cendant in April 2003, Nelson, 52, was
co-chief operating officer at DreamWorks and played a pivotal
role in the launch and development of that enterprise. He
previously served as executive vice president, chief financial
officer and director at Paramount Communications, Inc.,
formerly Gulf & Western Industries, Inc. Cendant also announced
that it has named Linda Coughlin as the company's chief
administrative officer, reporting to Nelson. Coughlin will
assume Nelson's former responsibilities for key matrixed
functions that interface with and support the company's brands
and business units, such as Information Technology, Preferred
Alliance Group, Customer Service Centers and Human Resources.
She joins Cendant from Linkage, Inc., a leadership and
organization development firm, where she was president. She
previously held senior positions at Zurich Scudder Investments,
Scudder, Stevens & Clark, Citibank and American Express
Company. Most notably, while serving in positions of increasing
responsibility at Scudder, Stevens & Clark from 1986 to 1997,
she launched the American Association of Retired Persons (AARP)
Investment Program and was appointed as chairman of the board
of this mutual funds family in 1991...Philip Satre will retire
as chairman of Harrah's Entertainment, Inc., effective Jan. 1,
2005. Gary Loveman will succeed Satre as chairman, while
retaining his positions as president and chief executive
officer. Satre's retirement is a planned transition, with the
change coinciding with the expiration of his two-year contract
as chairman of the board. Satre joined Harrah's in 1980 as vice
president, general counsel and secretary. He was named
president and CEO of Harrah's Gaming Group in 1984, and joined
the company's board of directors in 1988. He was named CEO of
Harrah's Entertainment in 1994, and elected chairman in 1997.
Loveman joined Harrah's as chief operating officer in 1998, and
was named the company's president shortly thereafter. During
his tenure as COO, Loveman spearheaded the creation of the
Total Rewards program, the first nationwide, multi-property
customer loyalty program in the gaming industry. He was
promoted to chief executive officer on Jan. 1, 2003...
Dorothy Dowling has been named to the post of senior vice
president-marketing at Best Western International. Dowling's
diverse career in the hospitality and tourism industry spans 20
years. She has served in a variety of senior level positions in
both the private and public sectors. Dowling began her
hospitality career as a professor at Georgian College of
Applied Arts & Technology in Ontario, Canada, at the School of
Tourism & Hospitality. She joins Best Western most recently
from Philadelphia-based ARAMARK Corporation, a world leader in
food management services. From 2002 to 2004, she held vice
president positions with three of ARAMARK'S divisions including
Parks & Attractions, Sports and Entertainment and Convention
and Tourism. Prior to that, she worked for Cendant Corporation
from 1996 to 1999 as vice president of marketing. From 1999 to
2002, she served in senior level positions including president
and chief operating officer of Travelodge Canada and executive
vice president of sales and marketing for Royal Host REIT.
Dowling has also worked for several Canadian companies,
including Forte Hotels, Relax Hotels & Resorts, Drake
International and Laventhol & Horwath Management Consultants.
In her role as senior vice president of marketing at Best
Western, Dowling will lead the Field Marketing, Frequency
Marketing, Consumer Marketing, Advertising/Creative Services
and Electronic Marketing departments...Century Casinos, Inc.
announced that Bob Peyton has been selected as the new general
manager for Womacks Casino and Hotel. Peyton's responsibilities
will include the day-to-day management of the Casino, 21 hotel
rooms and two restaurants. In this capacity he is responsible
for all aspects of management for casino and hotel operations.
Peyton comes to Womacks with over 25 years of gaming experience
ranging from Atlantic City, Las Vegas, Mississippi and South
Carolina. Previously he was employed as general manager for
SunCruz Casinos in South Carolina, general manager for Lady
Luck Casino in Biloxi, Mississippi and assistant general
manager for Treasure Bay Casino Resort in Biloxi. Peyton has
also held the positions of casino manager for Bally's Las Vegas
and director of Casino Operations at Vegas World in Las Vegas.
Century Casinos is an international casino company that owns
and operates Womacks Casino and Hotel in Cripple Creek,
Colorado; owns and operates The Caledon Hotel, Spa & Casino
near Cape Town, South Africa; operates the casinos aboard the
ultra-luxury vessels of Silversea Cruises, The World of
ResidenSea, and Oceania Cruises; and owns 50 percent of, and
provides technical casino services to the Casino Millennium in
the Marriott Hotel in Prague, Czech Republic...Red Carnation
Hotels, the collection of nine luxury boutique properties in
the U.K., Switzerland, South Africa, and Palm Beach, Fla.,
recently brought on board Kim Severini of KDS Consulting, who
will serve in the role of Red Carnation's vice president for
sales and strategic marketing-North America. Severini will
focus on building relationships with the primary travel
consortia, with new marketing efforts focusing on retail travel
agent messages and campaigns in such key consumer markets as
Los Angeles and New York.
DESTINATIONS: The Puerto Rico Tourism Co. (PRTC) named Milton
Segarra interim executive director, replacing Jose Suarez, who
resigned to pursue other interests. Currently head of the
Puerto Rico Convention Authority, Segarra held the PRTC post
several years ago. Because Puerto Rico's upcoming elections
will shift many positions, a permanent PRTC executive director
will be named later this year...David Fernandez, U.S. director
of tourism for Antigua and Barbuda, will retire this month
after 34 years of service. Fernandez, who is one of the
longest serving tourism directors in the Caribbean, joined
the government of Antigua and Barbuda in 1971 as a sales
representative and was named to his present post in 1982. His
duties include strategic marketing, planning, advertising and
promotional activities. He has worked closely with travel
agents throughout his tenure and attributed much of the
destination's tourism success to the support received from
travel agents. Fernandez will remain in the U.S. where he plans
to open a consulting firm.
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