The Travel Career Connexxions Opportunities Newsletter
06/04/08
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This week in Opportunities:
AMEX: More Small Business Owners Taking Vacations to Relieve Stress
Study Finds Online Hotel Bookings Continue to Shift to Supplier Sites
U.S. Travel Goods Sales Hit Record High of $22 Billion in 2007
Executive Movers! See who's going where?
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OPPORTUNITIES NEWS & TRENDS
AMEX: More Small Business Owners Taking Vacations to Relieve Stress
Despite economic challenges, the same percentage of small business owners as last year (59%) are planning a summer vacation
of at least a week, according to American Express OPEN Small Business Monitor, a semi-annual survey of business owners.
How do small business owners decide when to go on vacation? Thirty-four percent take a break when they’re stressed or have had
enough, up 10% from spring 2007.
Of those surveyed, 20% say that they take a less expensive vacation in an uncertain economy. Interestingly, 27% of female
entrepreneurs reduce their vacation budget compared to 18% of their male counterparts.
“The fact that most small business owners will vacation again this summer may not seem so remarkable, until you factor in that
56% are experiencing cash flow issues and 86% are being squeezed by rising energy and gas costs,” said Alice Bredin, American
Express OPEN small business advisor. “For all of us and especially entrepreneurs, a vacation even if downscaled, is a necessity
not a luxury; especially when times are stressful.”
Entrepreneurs who are 60 and older are most likely to have summer vacation plans (72% compared to 55% of their younger counterparts).
Business size is also a factor in deciding whether or not to break away: small businesses with 50 to 99 employees are more likely to
have vacation plans for a week or more (73% versus 59% of companies with fewer than 50 employees).
A decline in optimism, the lowest in the six-year history of the Monitor (from 21% in 2007 to 9%), won’t prevent those planning a
summer break from getting away with a clear conscience. Seventy-one percent don’t feel guilty taking a vacation, with 77% of those
owners 50+ less burdened by guilt compared to 62% in the 18-49 age group.
For most entrepreneurs though, guilt-free doesn’t mean worry-free given that two out of three entrepreneurs worry while on vacation.
Among their chief concerns are client care (36%), a missed business opportunity (31%) and employees slacking off (30%), followed by
equipment/operational breakdowns and staff judgment calls (29% each), finding someone to manage their business (23%), and security (19%).
One-third of small business owners are looking to save time and money by linking their vacation to a business trip. One-half of owners
in the 50-54 age group are taking advantage of such opportunities compared to 34% overall. But, small businesses with 50-99 employees
are least likely to link a vacation with business to save time and money (24% versus one-third of companies with less than 50 employees).
Sixty-three percent of small business owners from the South plan to take at least one full week’s vacation this summer (about the same
as last year) followed by 60% in the North Central states (up 10% from 2007), 59% in the Northeast (down 8%) and 51% in the West (down 5%).
More owners from the Northeast say they plan a vacation when they’ve had enough or are stressed out (43%) than their counterparts in
the West (33%), North Central (31%) and South (30%). Further, numbers for all regions have increased this year over last with the
greatest jump in the Northeast, 16% over last year; followed by North Central states with a 12% increase; the West up 7% and the South up 5%.
In an uncertain economy, fewer owners in the Northeast (14%) are likely to take a less expensive vacation than those in the South (17%)
and North Central and West (24% each).
While owners in the West are less likely to take a summer break, most owners who are planning to get away will do so with a clear conscience.
In fact, the percentage of those in the West who responded “no” when asked if they feel guilty about taking vacation is up 10% from last year
(75% vs. 65%). By contrast, 73% in the South and 70% in the North Central region said, “Not guilty.” However only 66% of owners in the Northeast
said not guilty, a 12% drop from last year (78%).
The American Express OPEN Small Business Monitor, released each spring and fall, is based on a nationally representative sample of 627 small
business owners/managers of companies with fewer than 100 employees. The survey was conducted via telephone by Echo Research from March
10-March 21, 2008. The poll has a margin of error of +3.9%.
Study Finds Online Hotel Bookings Continue to Shift to Supplier Sites
comScore, Inc. has released a study of
the online travel industry, which showed that supplier websites account for
72 percent of online hotel spend as of first quarter 2008, a 3-percentage
point increase in dollar share from the previous year. Hotel market share
through online travel agency sites (e.g. Expedia and Orbitz) is now 28
percent, 3-percentage points down from a year ago.
The increase in dollar share among supplier sites is being driven by
several economy brands, such as Best Western (up 1.2 points) and Choice
Hotels (up 0.6 points). Marriott, which includes both economy and premium
brands, experienced the most significant increase of 1.3 points. Meanwhile,
online travel agency sites lost dollar share as consumers booked directly
on the supplier sites.
"The current economy has many consumers and business travelers
tightening their belts, and the travel industry is certainly feeling the
impact," said Kevin Levitt, comScore vice president. "Customers are
becoming more cost-conscious, seeking modestly priced alternatives for
their hotel stays."
Given the current economic conditions, some hotel groups are shifting
their online ad dollars away from premium brands. Consider as an example
the Intercontinental Hotels Group, which owns both premium and economy
brands. Its economy brand, Holiday Inn Express, increased its total number
of paid search link exposures by 16-percent, while its premium brands, like
Crowne Plaza (down 41 percent) and Intercontinental (down 26 percent),
reduced exposures.
"With consumers shifting their spending toward lower-cost alternatives,
it makes sense that marketers would be shifting their ad spending
accordingly to achieve better marketing ROI," added Mr. Levitt.
Additional results from the comScore study will be presented during a
live webinar on Thursday, June 5 at 2:00 p.m. ET/ 11:00 a.m. PT. For more details, visit:
https://www1.gotomeeting.com/register/688791902.
U.S. Travel Goods Sales Hit Record High of $22 Billion in 2007
Even as the economy started to
slow in 2007, Americans continued to realize the benefit of using travel
goods as part of their everyday lives, leading to yet another record year
for sales in 2007, according to a new report from the Travel Goods
Association (TGA). Travel goods are defined as luggage, backpacks,
travel/sports bags, business cases/computer bags, handbags, personal
leather goods, and travel accessories (the report does not include the
category of travel accessories in its sales figures). TGA's report
estimates that U.S. consumers spent a record $22.2 billion on these items
in 2007, fueled by burgeoning consumer demand in virtually all travel goods
categories.
"Whether they are flying to Hong Kong or commuting to work, consumers
today want to carry more with them wherever they go," explains Michele
Marini Pittenger, TGA's President. "The average consumer today not only
carries a cell phone, but they also have a BlackBerry, an iPod and possibly
a laptop. If they're traveling, they need space for all of these things as
well as their clothes, while complying with the airlines' ever-increasing
restrictions on the size, weight and number of items they can bring
onboard. And, for everyday use, consumers are now carrying all of these
electronic items plus what they need for work or school, and often workout
clothes as well."
As consumers' demands grow on the travel goods they use to meet these
changing needs. "Consumers want to buy travel goods that meet all of these
demands. That want has translated into continued pressure for the U.S.
travel goods industry to continue to create products that are more
versatile and functional, yet at the same time are smaller, more stylish
and more lightweight. Of course, consumers want all of this at a good
price. Record travel goods sales in 2007 show that we have succeeded,"
commented Pittenger.
OPPORTUNITIES EXECUTIVE MOVERS!
HOTELS & RESORTS: Crestline Hotels &
Resorts, Inc. has announced the appointment of Garriann Young as Director
of Sales & Marketing for the Kyoto Grand Hotel and Gardens in Los Angeles.
The hotel, which recently completed $8 million in property improvements, is
located in downtown Los Angeles near the Civic Center in 'Little Tokyo.'
The hotel, which is managed by Crestline Hotels & Resorts, offers 434
guestrooms as well as meeting space and a traditional Japanese garden.
Young joins Crestline Hotels from Sunstone Hotels where she was the
Director of Sales & Marketing for the Sheraton Cerritos in Los Angeles. She
brings 20 years of experience in sales with a concentration over the past
10 years in the hospitality industry. Young has also held sales
management positions at the Embassy Suites LAX North and the Embassy Suites
Mandalay Beach Resort.
Young attended the University of Texas and Southwest Texas State
University...
Crestline Hotels & Resorts, Inc. has also
announced the appointment of Cathryn Giff as Director of Sales for the 198
guestroom Hilton Garden Inn in downtown Detroit's historic Harmonie Park.
The hotel is managed by Crestline Hotels & Resorts. It is located just one
block from Comerica Park, the Detroit Tigers' Stadium; Ford Field, the
Detroit Lions' Stadium and Compuware's corporate headquarters. It is also
within walking distance to the Detroit Opera House, the Greektown Casino
and in close proximity to many restaurants.
Giff joins Crestline Hotels & Resorts from Marriott International
where she was a director of market sales in their Detroit regional office.
Prior to that she was with Merritt Hospitality where she was Director of
Sales & Marketing for the Detroit Airport Marriott. Giff brings nearly
15 years of hospitality industry management experience in sales, marketing
and operations to her new role....
Barcelo Hotels & Resorts has
announced the appointment of Michael R. Pericas, Jr., as Director of
Meeting & Incentive Sales for the Northeastern Region of the USA and
Eastern Canada. Mr. Pericas joins Barcelo from the InterContinental Hotel
Group where he was most recently Director of Sales for The Holiday Inn
Select in College Park, GA. He previously held international positions with
IHG with sales positions in Panama, Guatemala, and Caracas, Venezuela.
Pericas brings more than 13 years experience in hospitality sales to his
new role, having also held positions with Hyatt Place Perimeter hotel in
Atlanta, the Sheraton Hotel Old San Juan, Puerto Rico and Sol Melia Hotel
Corporation in Mexico City, Mexico and Punta Cana in the Dominican
Republic.
Pericas was on the founding Board of Directors of MPI's Mexico
Chapter and also served as that chapter's President. He is currently an
active committee member of the MPI Georgia Chapter and will continue to
participate in SITE and NYSAE. Pericas, a native of Puerto Rico, is
fluent in both English and Spanish...
Clement K.M. Kwok,
Managing Director and Chief Executive Officer of The Hongkong and Shanghai
Hotels, Limited (HSH) has announced the appointment of Neil Galloway as
Finance Director and Chief Financial Officer of the Group with effect from
1 September 2008.
Galloway has been appointed as a member of the Group Management
Committee and Finance Committee of the Company and will also be appointed
as a Director in most of the Group's entities with effect from 1 September
2008.
Galloway joins HSH from ABN AMRO Bank in Hong Kong, where
he had been Managing Director, Head of Mergers & Acquisitions/Equity
Capital Markets, Asia. He joined ABN AMRO Bank in 2000 where he had held a
range of senior positions in Hong Kong and the United Kingdom, including
the positions of Managing Director, Head of Asian Telecoms and Managing
Director, Head of European Telecom, Media & Technology Banking.
Prior to that, Galloway worked for ten years with HSBC Investment
Bank in London with subsequent postings in France, the Philippines and Hong
Kong. He graduated from the University of Edinburgh with a Bachelor of Laws
degree (Honours).
In his new capacity, Galloway will be overseeing the Group's
corporate finance and will play an integral role in HSH's expansion and
redevelopment plans.
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