The Travel Career Connexxions Opportunities Newsletter05/18/04
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This week in Opportunities:
Traveler Spending Expected to Grow in 2004
Industry's Top Association - CEO Opportunity
Airline Ticket Sales up 23% over April '03
Two New U.S. Homeports To Add New Jobs
Top CVB Jobs Can Offer Top Retirement Benefits
New Opportunities!
Networking Opportunities
Executive Movers! See who's going where?
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OPPORTUNITIES NEWS & TRENDS!
Higher Overall Traveler Spending Seen for 2004
The U.S. travel business is primed for more growth, meaning the
travel jobs picture could soon improve dramatically. Last week
the Travel Industry Association of America (TIA) reported that
overall traveler spending by domestic and international
visitors is predicted to increase nearly 6 percent in 2004 to
$585 billion, up from $552 billion in 2003. Travel spending is
expected to continue to improve in 2005, increasing nearly 5
percent to $613 billion and finally surpassing the record set
in 2000. Increasing for the first time since 1999, U.S.
residents are forecasted to take nearly 145 million business
person-trips in 2004, up 4.6 percent from 2003. In 2005,
business travel will increase 3.5 percent to nearly 150 million
person-trips. TIA also is forecasting leisure travel volume to
grow 3.4 percent this year to 961 million person-trips, up from
a less than 2 percent growth in 2003. It will increase once
again in 2005 by nearly 2 percent to 978 million person-trips.
For the first time in three years, international inbound
arrivals to the U.S. are on the upswing, with a forecasted 42.5
million international arrivals in 2004. This is an increase of
5.3 percent from the 40.4 million arrivals in 2003, though
these numbers are still well below the high of 51 million
arrivals in 2000. International traveler spending in the U.S.
is forecasted to increase 6.6 percent in 2004, to more than $69
billion, and increase more than 7 percent in 2005 to nearly $75
billion. But once again, these spending levels are well below
the $82 billion spent by international travelers in 2000.
The Industry's Top Association Seeks a New CEO
A top lobbying job in the travel industry will soon be
vacant-and the search is on for a top candidate to fill it.
William Norman, president and CEO of the Travel Industry
Association of America (TIA), said he would retire at the end
of the year after 10 years at the association. Norman is just
the third leader of TIA in the past 40 years. The association
was founded on Oct. 16, 1941 as the National Association of
Travel Officials. In accordance with its bylaws, TIA's board of
directors must approve the selection of a new TIA President and
CEO. A search committee of the board will be appointed shortly
and a consultant will be engaged to assist on an "as needed"
basis. Norman joined TIA as president and CEO in December 1994
after serving for almost a decade on the TIA board and as
national chair in 1987-88. A veteran of the travel industry
since 1979, Norman began his career in 1961 as a mathematics
teacher in Norfolk, Va. Prior to joining TIA, he was with the
National Railroad Passenger Corporation, Amtrak, starting in
1979 as vice president of marketing, and two years later was
promoted to group vice president. In 1986 he was promoted to
executive vice president.
Higher Airline Ticket Sales Bode Well for Business
One of the best indicators of the health of the travel
industry-but not necessarily the major airlines--is often the
monthly airline ticket sales statistics. The Airline Reporting
Corp.'s April statistics once again showed higher airline
ticket sales and a dramatic increase in average weekly sales
per travel agency location. Total sales were up 23 percent to
nearly $5.516 billion, compared with $4.466 billion in April
2003, demonstrating the recovery the travel industry. For the
second month in a row the number of transactions processed by
ARC increased by a double-digit percentage, with international
fares processed up 60 percent and close to 2000 levels. Average
weekly sales per travel agency location rose 38 percent to
$55,675, compared with $40,019 in April 2003. On the other
hand, the number of travel agency locations is still
consolidating. Authorized retail agency locations dropped 8
percent to 21,646, compared with 23,692 in the same month
last year.
Two New U.S. Homeports Will Add New Jobs
Royal Caribbean International is joining the trend of
developing new U.S. homeports big time. Last week the line put
ships in two new homeports, Baltimore and the newly inaugurated
Bayonne, N.J. facility. Royal Caribbean's revitalized Empress
of the Seas, formerly Nordic Empress, was the first cruise ship
to sail out of Cape Liberty Cruise Port, in Bayonne. The ship
will begin with a series of Bermuda cruises. Meanwhile, Royal
Caribbean's Grandeur of the Seas arrived May 10 in the Port of
Baltimore. The cruise line's first ship to sail from Maryland's
scenic and historic port, Grandeur of the Seas will offer a
series of Caribbean, Bahamas/Orlando and Canada/New England
cruises until Oct. 25. Royal Caribbean's new ports have already
led to the creation of a new port director post for Bayonne, as
well as a number of other top jobs.
Top CVB Jobs Can Offer Top Retirement Benefits
Top CVB jobs may be more lucrative than you think, especially
for the most tourist-focused destinations. Manny Cortez,
outgoing president and CEO of the Las Vegas Convention and
Visitors Authority (LVCVA), reportedly could get a proposed
$79,977 severance gift that would raise his annual retirement
benefits by more than $4,200 per year. Cortez's formally
announced his resignation following nearly 13 years' service as
head of the tourism board. If the proposed compensation is
passed by the LVCVA board, Cortez would be eligible to collect
90 percent of his average base salary measured over the highest
paying 36-month period of his tenure. He earns a base salary of
$243,360, up from $234,000 a year ago and $221,957 for 2001.
Taken at 90 percent, Cortez would earn retirement benefits
worth about $219,000 per year. Without the added nine-month
credit, Cortez stands to earn a maximum of approximately
$214,800 per year. Rossi Ralenkotter, LVCVA's senior vice
president, is likely to be named the authority's new president
and chief executive officer upon Cortez's retirement, dependent
on approval of the LVCVA board.
OPPORTUNITIES WATCH!
Prime Hotels & Resorts Grows Brand Locations
There's yet another growing brand in the hotel and resort
business. Prime Hospitality Corp. just announced the conversion
of the first of 12 Wyndham properties to its new upscale,
full-service hotel brand, Prime Hotels & Resorts. The 381-room
Prime Hotel Salt Lake City Convention Center becomes the fourth
hotel in the developing brand, with 11 more Wyndham conversions
transitioning over the next two months. The Wyndham
conversions bring to the Prime Hotels & Resorts brand 12 new
hotels in eight states, adding 2,321 more rooms and 48,229
square feet of meeting space. Upon completion, the hotel chain
will boast 15 properties in major markets coast to coast,
including Atlanta, Seattle, San Diego, northern New Jersey and
Phoenix. Prime Hospitality launched the Prime Hotels & Resorts
brand in January 2003 with the conversion of the Sheraton
Saratoga Springs. In March of this year, the chain expanded
with the re-branding of the Radisson Hotel & Suites, Fairfield,
N.J., and the Radisson Suites, Secaucus, N.J. In December 2003,
Prime Hospitality entered into a management agreement with
Hospitality Properties Trust for 24 AmeriSuites hotels and 12
full-service Wyndham hotels to be re-branded under Prime Hotels
& Resorts chain. For information on the new brand,
visit www.primehotelsandresorts.com.
Kimpton Adds New York, Boston, San Diego Hotels
Kimpton Hotels, the boutique operator, is growing yet again.
The company is set to open its first New York property on July
19 after a $19 million renovation of the former Doral Park
Avenue Hotel. 70 Park Avenue Hotel, as it will be known, will
have 205 rooms and a celebrity chef restaurant. Kimpton also
isn't stopping there. It opened its second hotel in Boston this
month and a San Diego property in 2005.
Here's a Top Job in a Real Tahitian Paradise
It just might be your dream job in paradise. Outrigger Hotels
& Resorts returns to French Polynesia on July 1, when it takes
over the management of 41-unit Te Tiare Beach Resort on the
island of Huahine in the Society Islands of French Polynesia.
Huahine is between Tahiti and Bora Bora. To manage the
property, Outrigger is currently seeking an experienced general
manager with five to 10 years of hotel experience and at least
three years as a general manager of a similar facility or
assistant general manager of a larger resort. Essential
qualifications include Pacific experience, French language
skills, and a proven record in guest, owner and employee
relations and revenue maximization. Outrigger says the
successful candidate will have the ability to promote the
property as a quality deluxe resort within the world tourism
market, and the stature to act as the primary representative of
the company in the South Pacific. The candidate also must be
willing to reside in French Polynesia for a minimum of three
years. Competitive salary and benefits are offered. Submit
resumes to Colleen Tanioka at colleen.tanioka@outrigger.com.
Once Troubled Le Meridien Is Growing Again
Le Meridien, which just a year ago was in financial difficulty,
is now rapidly expanding in Asia. The hotel chain is set to
manage Le MÈridien Chiang Mai and Le MÈridien Bangkok in
Thailand and Le MÈridien Angkor in Cambodia Leading hotel and
real estate owner, TCC Property Management Company Limited and
Le Meridien jointly announced the signing of management
agreements for the three new hotels located in Thailand and
Cambodia. Le Meridien Angkor is a 223-room new build hotel
currently in the final phase of construction in the heart of
Siem Reap and due to open in early September 2004. Le Meridien
Chiang Mai is a 400-room new build hotel due to commence
construction on Chan Klan Road in the city centre and due to
open in the fourth quarter of 2006. Le Meridien Bangkok is a
350-room new build hotel located on Surawong Road due to
commence construction and scheduled to open in the fourth
quarter of 2006.
OPPORTUNITIES RESOURCE!
New York Times Relaunches Travel Web Site
It's a web site designed for consumers, but it can also provide
some very valuable information if you're thinking of working
for a particular destination. NYTimes.com relaunched its travel
section with a new design that lets readers explore New York
Times travel articles at no charge and search for destinations
by location or activity. Destination-related search results
include articles, hotels, restaurants and entertainment venues.
Horizontal navigation system showcases a new world map feature,
giving readers visual navigation to find the information they
want. The section's destination pages offer advice features
that include: Travel Columns, Where to Stay, Where to Eat, What
to Do and Readers' Ratings. Global travelers can get access to
information resources that include Maps, Sights & Activities,
Restaurants, Hotels, Entertainment, Shopping, Travel Tips,
Exchange Rates and Weather. The section also offers up-to-date
reviews and destination content from Fodor's, a leading travel
information provider. Other features in the travel section
include popular destination guides viewable by category, free
access to past Times travel articles, over 20 interests and
activities guides covering topics such as Golf, Food & Wine,
Cruises, Hiking, Spas, Fishing, Birding and Beaches, flash
photo slideshows offering photographs from top travel
photographers at The Times and Lonely Planet Images, a Readers'
Ratings tool connects travelers, allowing them to rate over
40,000 restaurants, hotels and venues, a Travel Forum that lets
readers share their thoughts and opinions about travel-related
topics ranging from the best books on travel to airplane
etiquette, a Deals and Booking page offers hotel information
for select destinations provided by premium advertisers. For
more information, visit www.nytimes.com.
OPPORTUNITIES EXECUTIVE MOVERS!
AIRLINES: United Airlines realigned responsibilities among its
senior management team. Peter McDonald is now executive vice
president and chief operating officer, having previously served
as executive vice president-operations. John Tague is now
executive vice president-marketing, sales and revenue, having
previously been executive vice president-customer. Douglas
Hacker, executive vice president-strategy, will focus
exclusively on corporate strategy development and competitive
positioning. Jake Brace, executive vice president and chief
financial officer, will continue to serve in that role and as
chief restructuring officer, leading the company's efforts to
emerge from bankruptcyÖAlaska Airlines has promoted Scott Ridge
to managing director of technical operations and support in the
company's flight operations division. Ridge will be responsible
for dispatch, air traffic, operations engineering, technical
publications and technology development. He also will support
the airline's route and aircraft analysis. An Alaska employee
since 1998, Ridge previously served as director of flight
operations and technical support. Prior to that he spent nine
years at American Airlines in a similar position and five years
at Boeing as an aerodynamic engineerÖ
Sam Sperry, a veteran
Seattle newspaperman and public relations consultant, has
joined Alaska Airlines as director of corporate communications.
Sperry will focus primarily on internal communications for
Alaska employees and will support other communications
activities as needed. Sperry comes to Alaska from the Seattle
public affairs consulting firm Gogerty Stark Marriott, where he
provided communications counsel to a wide variety of private
business and public agency clients. He worked 13 years at the
Seattle Post-Intelligencer, serving as associate
editor/editorial page, and as metro editor. He also worked as
an off-camera editor at KING 5 News and as a reporter at the
Seattle Times. His private business experience includes service
as vice president for community affairs at the Seattle
Mariners. Sperry also brings experience in government, having
served as executive policy director for Gov. Gary Locke, as
press officer for former King County Executive Randy Revelle
and as director of the City Energy Office for former Mayors Wes
Uhlman and Charles RoyerÖPinnacle Airlines said Nikki Tinker
will join the airline as vice president-labor relations. In
this post, Tinker will oversee labor policy for Pinnacle
employees represented by collective bargaining agreements, as
well as employment law and contract administration. Tinker
previously served as an attorney for Ford & Harrison LLP
working in all aspects of labor and employment law. In
addition, she serves as principal campaign strategist for
United States Congressman Harold E. Ford, Jr. Pinnacle operates
an all-jet fleet of Canadair 44 and 50-seat regional jets as
Northwest Airlink from Northwest hubs at Detroit, Memphis and
Minneapolis-St. Paul. Pinnacle Airlines maintains its
headquarters in Memphis, Tenn., and employs more than
2,200 people.
CRUISES: The NCL Group has named William Hamlin as executive
vice president-fleet operations effective June 1. In this new
role for the company, Hamlin will oversee marine operations and
hotel operations for the ships of Norwegian Cruise Line, Orient
Lines and NCL America. Hamlin will report to Colin Veitch,
president and CEO of the NCL Group. Hamlin joins NCL from APL
Limited where he served as president-Americas region. APL is
part of the NOL group based in Singapore. He has also served as
president of North America, vice president of
operations-Americas Region and president of Eagle Marine
Services, which operates terminals on the West Coast. Hamlin
also served on the Board of the Pacific Maritime Association,
the Pacific Merchant Shipping Association and the University of
Denver Intermodal Transportation Institute, and served as
chairman of the Ocean Carrier Equipment Management Association
based in Washington, D,C. Before APL, Hamlin worked for
Sea-Land Services for 13 years in a number of key operations
and management positionsÖ Silversea Cruises promoted Aris
Zarpanely to executive vice president-sales for the U.K., Far
East and emerging markets. Meanwhile Franco Pellicari joined
Silversea as senior vice president-sales for Continental
Europe. Zarpanely, who has been with Silversea since it was
formed, established a London office in 1995 and quickly
established the U.K. as one of the line's most important
markets. More recently he oversaw Silversea's strategic
expansion into the Far East. Pellicari, who was previously with
Costa Crociere and several other lines, will the expansion of
sales in Germany, Switzerland, Italy, Spain, France,
Luxembourg, Portugal, Holland, Austria and Monaco.
HOTELS & RESORTS: There's an opening for a CFO at Caesars
Entertainment Inc. The Las Vegas-based gaming resort operator
said Executive Vice President and Chief Financial Officer Harry
Hagerty has submitted his resignation, effective May 12. The
company named Senior Vice President and Controller Wesley
Allison as interim CFO. Hagerty will be available to consult on
financial matters during a transitional period that is
scheduled to end on May 31. Hagerty said he decided to resign
as he entered the final year of his three-year contract to
afford Caesars President and CEO Barr the opportunity to name
his own chief financial officer. Hagerty was appointed to his
position by Barr's predecessorÖFelCor Lodging Trust
Incorporated, the nation's second largest hotel real estate
investment trust (REIT), named Ken Cunningham as vice
president-asset management. Cunningham was most recently
general manager of the 309-room Hampton Inn in Dallas, Texas.
He also has held management positions with Hilton Hotels,
Starwood Hotels and Resorts, Holiday Inn and American General
Hospitality. Mr. Cunningham's prior experience includes
multi-unit roles in operations, sales and marketing. FelCor is
the nation's second largest lodging REIT and the largest owner
of full service, all-suite hotels, with a consolidated
portfolio of 155 hotels, located in 33 states and Canada.
FelCor owns 71 upscale, all-suite hotels, and is the owner of
the largest number of Embassy Suites Hotels and Doubletree
Guest Suites hotels in the U.SÖ.CuisinArt Resort & Spa in
Anguilla has hired Betty Jane Grieco-Bruce, as its new spa
director, overseeing all spa activities as well as the entire
spa operation. Grieco-Bruce comes to CuisinArt from the
Ritz-Carlton Spa in Naples, Fla. Prior to that she was spa
director of the Admiral Lehigh Health and Fitness Spa in
Lehigh, Fla., from 1998 to 2001. From 1994 to 1998, she owned
and operated her own spa, Teatree's Day Spa, in Millbrook, N.Y.
TRAVEL AGENTS: Carlson Wagonlit Travel has named Hubert Joly,
deputy chief financial officer at Vivendi Universal, as chief
executive. Joly will replace Herve Gourio when Gourio retires
in July after four years as chief executive of the corporate
travel agency giant, a joint venture of Accor and Carlson
Companies. A former technology specialist at McKenzie
Consulting, Joly spent three years as head of French operations
at EDS, before joining Vivendi in 200 as head of its
games division.
TRAVEL TECHNOLOGY: SideStep, Inc., a travel search engine,
named Matt Johnson as vice president-product management. In his
new role, Johnson will oversee product planning and design, as
well as business analytics. Prior to joining SideStep, Johnson
was president and co-founder of revenue management software
developer PriceWorks. Previously, he served as senior vice
president at PROS Revenue Management, a pricing and revenue
optimization software company. In that role, he led the
development and deployment of revenue management systems for
more than 60 customers, including travel providers such as
Continental Airlines, Southwest Airlines, Lufthansa and Air
CanadaÖVince Bourke, one of the founding members of travel web
site Opodo, will join lastminute.com, the U.K.-based online
travel site, as group operations director reporting to Chief
Operating Officer Ian McCaig. Bourke, who spent over three
years as operations director at Opodo, will start on Aug. 1.
Bourke's responsibilities will involve the continued delivery
of industry-leading performance standards across the
lastminute.com Group as well as increased consistency in group
operations. He also will support the integration of
acquisitions, such as recently acquired Online Travel
Corporation, and assume leadership of operational change
management programs.
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