The Travel Career Connexxions Opportunities Newsletter
05/10/05
The only weekly newsletter detailing essential trends, news and
top executive moves in travel. Opportunities is a free
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This week in Opportunities:
Survey: Cruising Remains Vacation of Choice
NCL Unveils Another New Ship Order
Barry Sternlicht Resigns Top Starwood Posts
Starwood's Meridien Bid Means Change Ahead
Online Travel Still Hot as IAC Posts Strong Numbers
Las Vegas Sands Results Show Gaming's Still Tops
Gaylord Entertainment Names Reed as Chairman
Opportunities Watch!
Opportunities Networking!
Executive Movers! See who's going where?
Travel Executive Employment Report
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employment report. Positions include VP Customer Satisfaction
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OPPORTUNITIES NEWS & TRENDS!
Survey: Cruising Remains Vacation of Choice
What's the hottest segment in the travel industry? Cruising
continues to be the vacation of choice in 2005, according to
industry experts, and a new online survey indicates that travel
on the high seas will ride a new wave of passenger growth for
the year. Eighty-five percent of those responding to the poll
from January through March at www.travelersadvantage.com said
they will book another cruise in the coming year. The cruise
industry -- following a record-smashing 10.5 million cruisers
in 2004 -- is predicting that cruising will be the vacation of
choice this year, buoyed by strong customer demand, new ship
introductions, more U.S. homeport availability and renewed
interest in exotic ports. The Cruise Lines International
Association says its member cruise ships are sailing at a 100
percent occupancy rate for 2005, and a record number of new
passengers are also hitting the deck. The favorite cruise
destinations, according to the survey, were Mexico (50
percent), Hawaii (25 percent) and Alaska (25 percent). Dream
vacations for the future included cruises to the Caribbean (40
percent), Florida (17 percent) and Hawaii (11 percent). Other
favorites included Italy, the Dominican Republic, Costa Rica
and California.
NCL Unveils Another New Ship Order
Another cruise company is building yet another major ship,
proving one again the strength of the segment. NCL Corporation
announced another new ship order with Meyer Werft, in Germany,
for delivery in October 2007 to its Norwegian Cruise Line
brand. The vessel, currently referred to as hull S.670, will
have a capacity of 2,384 lower berths and be a sister to
Norwegian Jewel, which is scheduled for delivery in August of
this year. Total contract price, including Owner's Supply, is
EUR 391 million (approximately $510 million at today's exchange
rate). The new order follows an order announced in December
last year with the same yard for an identical ship to be
delivered in February 2007, and becomes the fifth ship now in
the pipeline for introduction to the NCL fleet during the next
28 months. This new order will be the 10th big new ship to join
the NCL fleet since the fleet modernization began in late 1999.
Once this 10th ship is delivered in 2007, over 75 percent of
NCL's inventory of beds will be on ships less than eight
years old.
Barry Sternlicht Resigns Top Starwood Posts
Okay, so what's the biggest job change of the week? The answer
is Sternlicht! Barry Sternlicht, founder of Starwood Hotels &
Resorts Worldwide, Inc. will resign his position as executive
chairman of the company. In addition, he will also resign from
the company's board of directors. Sternlicht, who founded the
company in 1995, retired as CEO last year after leading the
search to identify his successor, Steven Heyer, who became CEO
on October 1, 2004. He will assume the title of founder and
chairman emeritus. According to Sternlicht, he fulfilled his
commitment to stay through a transition period and now it is
time for him to more fully focus on his successful private
company, Starwood Capital, a real estate investment and
private equity firm headquartered in Greenwich, Ct., with more
than $5 billion under management. The company also announced
that Lizanne Galbreath has been elected as a director to fill
the vacancy created by Sternlicht's resignation, and that
current director Bruce Duncan has been elected chairman of the
board. "Eighteen months ago, I made the decision to reduce my
involvement in the company to spend more time with my family
and focus on my other business interests," Sternlicht said. "My
commitment to lead the search process for a new CEO and stay
through the transition period has now been fulfilled and it is
now time for me to follow through with my other commitments to
my family and other business.
Starwood's Meridien Bid Means Change Ahead
Look for possible executive changes, but also more growth, if
Starwood Capital Group's acquisition of Le MÈridien Hotels &
Resorts goes as planned. Affiliates of Lehman Brothers, the
holder of much of the Group's debt, and Starwood Capital Group
Global have entered into a non-binding letter of intent to form
a joint venture and have proposed that the joint venture
acquire the owned and leased hotel portfolio of Le MÈridien.
Starwood Hotels would also enter into management agreements for
the 36 owned and leased Le MÈridien properties to be acquired
by Lehman and Starwood Capital Group with such hotels
continuing to be operated under their current flags. Robert
Riley, CEO of Le MÈridien said: "If completed, these
arrangements would at long last provide for the consensual
recapitalization of the Group. Le MÈridien has a well-respected
and unique identity with strong customer loyalty, and skilled,
experienced and passionate employees. Its alignment with a
robust multi-branded management company like Starwood Hotels
should enable the Le MÈridien brand and its hotels to thrive by
enhancing revenue and accelerating growth. The joint venture
with Lehman Brothers and Starwood Capital Group should provide
a financially strong structure for the current owned and leased
portfolio." The transactions and recapitalization are
anticipated to be completed in the third quarter of 2005. In
the meantime, Le MÈridien Hotels & Resorts will continue to be
operated independently by current management. London-based Le
MÈridien is a global hotel group with a portfolio of more than
130 luxury and upscale hotels in 56 countries worldwide.
Online Travel Still Hot as IAC Posts Strong Numbers
The third-party online travel segment continues to exhibit
strength, if the latest IAC/InterActiveCorp numbers are any
indication. In particular, the company's travel unit, made up
of Expedia, Hotels.com and Hotwire, posted some impressive
results for the first quarter. IAC Travel revenue grew by 14
percent to $563.9 million, primarily driven by results from the
merchant hotel business, including revenues generated from
international websites, the air business, acquisitions
including TripAdvisor, and growth at Interval International.
International revenue increased 36 percent, or 31 percent
excluding the benefit of foreign exchange. Results were
primarily driven by websites in the United Kingdom, Germany,
and Canada, as well as the acquisition of Expedia Corporate
Travel-Europe, all of which experienced continued growth in
the merchant hotel and air businesses. Merchant hotel revenue
increased 7 percent, driven primarily by an increase in
merchant hotel room nights stayed and an increase in revenue
per room night. However, the company warned that the U.S.
merchant hotel business continues to operate in a more
challenging environment than in the prior year period, due
primarily to increased competition from third party
distributors, increased promotion by hotel chains of their own
direct sites and higher overall occupancy rates, resulting in
decreased availability of favorably priced inventory compared
with the prior year period. These trends are generally expected
to continue. Air revenue grew by 8 percent, driven primarily by
a 21 percent increase in air tickets sold, partially offset by
a decline in revenue per ticket.
Las Vegas Sands Results Show Gaming's Still Tops
The good news from the gaming segment of the travel industry
just doesn't end. Las Vegas Sands Corp. reported net revenue
for the first quarter of 2005 was a record $403.8 million,
compared to $239.2 million in the first quarter of 2004. The
increase primarily reflects revenues from the Sands Macao
casino, which opened in May 2004. Adjusted net income for the
first quarter of 2005 was a record $103.1 million, or $0.29 per
diluted share, compared to adjusted net income of $40.5
million, or $0.12 per diluted share, for the first quarter of
2004. The continuing strength in earnings was driven by
revenues from the company's Sands Macao casino, which opened in
May 2004, strong gaming volumes and room-rate gains at the
Venetian Casino Resort, and lower interest costs. Said William
Weidner, president and COO: "In Las Vegas, we continued to
benefit from strong casino demand, achieving record table drop
and slot handle in the first quarter. Hotel metrics in the
quarter also were very strong, and March represented a record
month in the history of the property in terms of both average
daily room rate (ADR) and total room revenue. Our forward
bookings into the second quarter look strong."
Gaylord Entertainment Names Reed as Chairman
The board of directors of Gaylord Entertainment Co. elected
Colin Reed as chairman of the board of directors at its annual
meeting. Reed, 57, adds the role of chairman to his current
responsibilities as president and chief executive officer,
effective immediately. He succeeds Michael Rose, who was named
chairman of the board's executive committee today. Reed joined
Gaylord as president and CEO in April, 2001. Prior to joining
Gaylord, Reed had been with Harrah's Entertainment Inc., where
he had been chief financial officer and chief development
officer and a member of its board of directors. At Harrah's,
Reed also was a member of the three-person Office of the
President. He began his management career in hospitality with
Holiday Inns Inc. in 1977 in its Europe, Middle East and Africa
division, where he became the chief financial officer for the
division. In 1987, he became executive assistant to Rose,
working side-by-side with him during the growth and expansion
the company enjoyed in ensuing years. He then served as senior
vice president for development for the Promus Companies Inc.
Gaylord Entertainment, a leading hospitality and entertainment
company based in Nashville, Tenn., owns and operates three
industry brands -- Gaylord Hotels (www.gaylordhotels.com), its
network of upscale, meetings-focused resorts; ResortQuest
International (www.resortquest.com), the nation's largest
vacation rental property management company; and the Grand Ole
Opry (www.opry.com), the weekly showcase of country music's
finest performers.
OPPORTUNITIES WATCH!
Embassy Suites Unveils Major Expansion Plans
Embassy Suites Hotels, currently with 178 hotels, will open six
new properties in the spring and summer of 2005. The openings
of these hotels represents the wide reach of the Embassy Suites
brand, from the leisure-focused 146-suite La Quinta, Calif.
property, complete with full-service spa, to the 300-suite
Hampton, Va. property, which will adjoin the new Hampton Roads
Convention Center. The company said this latest round of
openings supports its goal of continued growth and innovation
by reaching new markets and offering developers a diversified
full-service brand that understands and responds to their
needs. The new hotels opening are located in Albuquerque, N.M.
(261 suites; opened April 2005); Dallas-Frisco, Texas (330
suites; opened April 2005); Hampton, Va. (300 suites, projected
to open July 2005); La Quinta, Calif. (146 suites; projected to
open August 2005); Winston-Salem, N.C. (146 suites, projected
to open July 2005); and St. Louis-St. Charles, Mo. (300 suites;
projected to open June 2005).
New Cruise Company easyCruise Makes Debut
There's a new cruise company in town (well, not exactly in the
U.S.!). London-based easyCruise was officially launched on May
6, as the latest venture from Stelios, the easyGroup chairman
who founded easyJet the low cost European airline. easyCruise
is sailing along the French and Italian rivieras and is
designed for independently minded people in their 20s, 30s and
40s. The company's ship, easyCruiseOne, stays in port every
night until 4 a.m. so passengers can really enjoy the nightlife
in port. It then sails to the next port, arriving by lunchtime
and staying until 4 a.m. the next day. This cycle is repeated
on a daily basis. Passengers join and leave the cruise where
and when they wish, with a two-night minimum, 14-night maximum
stay. Prices start at $45 per person per night for a standard
twin cabin (based on two people sharing). Ports of call are:
Nice, Cannes, St Tropez, Monaco, Imperia (for San Remo), Genoa
and Portofino. For more information, visit www.easyCruise.com.
Rosewood to Open Acqualina Resort in Florida
Rosewood Hotels & Resorts, a manager of luxury hotels and
resorts, announced the opening of Acqualina, A Rosewood Resort
in Sunny Isles Beach, Fla. on Nov. 1, 2005. Situated between
Miami and Fort Lauderdale, Acqualina, whose name loosely
translates to "water's edge" in Italian, was carefully modeled
after a grand European piazza; and provides a luxurious
environment replete with gourmet dining, spa, and proximity to
Bal Harbour and the Miami Beach and South Beach areas. The
resort's 51-story Mediterranean-inspired tower features a
97-room ultra-luxury boutique resort and 188 lavish residences.
It has a 25,000-square-foot two-story Spa and several gourmet
dining options, plus access to Williams Island's tennis
facilities and deep-water marinas, a nearby golf course.
Wyndham Opens Tremblant Mountain Resort
Wyndham International, Inc. opened the Wyndham Cap Tremblant
Mountain Resort, a premiere mountain retreat located in
Quebec's renowned Mont Tremblant ski area outside of Montreal.
Offering breathtaking views of the surrounding Laurentian
Mountains and nearby Lac Mercier, the newly constructed resort
features 130 mountain condominium homes as well as a wide range
of sports and recreational activities ideal for outdoor
enthusiasts in every season. A private shuttle transports
guests from the historic town of Mont Tremblant to the 652-acre
Tremblant Ski Resort, where 94 trails await skiers of all skill
levels. The Wyndham Cap Tremblant Mountain Resort enters the
Wyndham brand portfolio through a long-term franchise agreement
with Intersite Corporation. The resort marks Wyndham's second
Canadian property, joining the Wyndham Bristol Place - Toronto
Airport in Ontario. For more information,
visit www.wyndham.com.
Starwood Sets June Opening for Four Points Chicago
Starwood Hotels & Resorts Worldwide, Inc. announced a June
opening date for the Four Points by Sheraton Chicago
Downtown/Magnificent Mile, currently under construction in the
Chicago just steps away from the desirable "Magnificent Mile,"
the city's premiere shopping and tourist district. The new
hotel, the latest addition to Starwood's moderately-priced
brand, is situated at 630 N. Rush Street and will offer
affordable and comfortable accommodations in a stellar
location. The 226-room hotel includes 130 suites and features
striking artwork from renowned artist Dale Chihuly in the
lobby. Four Points by Sheraton's current global expansion and
development includes choice urban and resort markets such as
Soho Village (New York City); Birmingham, Alabama; Edmonton,
Alberta, Canada; Shenzhen, China; Hyannis (Cape Cod);
Massachusetts and Puerto Rico. The brand, owned by Starwood
Hotels & Resorts, currently has more than 130 properties in
17 countries.
Country Inns By Carlson Opens New Orleans Hotel
Country Inns & Suites By Carlson, the mid-tier lodging brand of
Minneapolis-based Carlson Hotels Worldwide, announced the
opening of its first central urban location property in the
city of New Orleans, La. Located just a few blocks off the
French Quarter at 315 Magazine Street, the 155-room hotel was
developed in seven historic buildings dating back to the 1860s.
The buildings are listed on the U.S. Register of National
Historic Places and have a colorful history. Country Inns &
Suites By Carlson is part of Minneapolis, Minn.-based Carlson
Hotels Worldwide whose brands also include Regent International
Hotels; Radisson Hotels & Resorts; Park Plaza Hotels & Resorts
and Park Inn.
Starwood Plans Westin in Dominican Republic
Starwood unveiled plans for The Westin Roco Ki Beach & Golf
Resort, currently under construction in the Dominican Republic
and scheduled to debut in November 2006. The property is owned
by Macao Beach Resort, Inc., a subsidiary of Geostar, Inc.
which has tourism investments worldwide. The 315-room resort
will feature architecture and exhibits honoring the ancient
Taino culture. The resort's name, Roco Ki, which in the Taino
language means "honoring the land," reflects the cultural and
ecological balance of the area's natural attributes. The resort
will also feature a multitude of world-class amenities
including an 18-hole championship Nick Faldo Signature Golf
Course managed by Troon, The Spa at Westin Roco Ki, seven
restaurants, seven elegant lounges and bars, a gourmet market,
six tennis courts, six swimming pools, an aquatic sports
complex, marina and over three miles of white-sand beach.
New Vegas Gaming Company Makes Debut
There's a new player in town for the booming gaming industry.
Olympia Gaming, the newly-formed gaming arm of the Olympia Land
Corporation, is taking shape with the recent hiring of three
top gaming executives. With a collective 60 years of gaming
operation and development experience, the trio is comprised of
Chief Operating Officer Sean Sullivan, Chief Financial Officer
Kirk Saylor, and Chief Marketing Officer DC Graham. Sullivan,
one of the gaming industry's top operators, returns to Las
Vegas after eight years in Colorado where he gained acclaim
turning around three separate casinos operations. Most
recently, he served as vice president and general manager of
the Mountain High Casino Resort, Black Hawk, Colorado. During
his 24-year career, Sullivan has worked at leading companies in
the gaming resort industry including MGM Grand, Harveys Lake
Tahoe, Binions Horseshoe, Riviera, Grand Casinos, Harolds Club
Reno, and MGM/Sands. Saylor is a casino veteran with over 20
years of financial experience in the gaming industry. Most
recently, he served as senior vice president and chief
financial officer for Horseshoe Gaming Holding Corp. where he
was instrumental in the company's growth and Horseshoe's
ultimate sale for $1.45 billion. During his career, he has
served as senior vice president and chief financial officer for
Lone Star Casino Corp.; corporate controller and chief
accounting officer for Alliance Gaming Inc.; and as the
financial reporting manager for Golden Nugget Inc. DC Graham,
well-known to the gaming industry for his successful track
record as a talented casino marketer, joins Olympia Gaming
after a three-year stint at the Mountain High Casino, where he
oversaw all facets of marketing. Prior to that, he spent nine
years in various marketing capacities in Las Vegas, most
recently as director of marketing for The Venetian
Resort-Hotel-Casino where he oversaw all slot and database
marketing efforts. He has also held marketing management
positions with the Stratosphere Hotel & Casino, and the MGM
Grand in Las Vegas. The newly-formed Olympia Gaming group will
be headquartered in Las Vegas, and will be a subsidiary of
Olympia Land Corporation, whose subsidiaries and related
entities actively engage in all phases of real estate
development from land investment to participating in
residential, commercial and retail development in Nevada.
Caribbean Tourism Organization Seeks Deputy Post
Here's the job of the week: The Caribbean Tourism Organization
(CTO) is seeking to fill the position of Deputy Secretary
General (even though it has yet to announce a new Secretary
General). The individual selected will assist the Secretary
General in the overall day-to-day running of the organization.
More specifically, his or her duties will include: Oversight of
the work of the various departments, including monitoring of
the outputs of the departments; administrative oversight of the
organization and overall responsibility for membership services
of the organization. Extensive travel will form part of the
normal duties of the post. Qualifications and experience
required include: a master's level degree is preferred; a
minimum of 10 years working at a senior management level;
extensive knowledge of the Caribbean region and its tourism
products and services; excellent writing and oral communication
skills; past record demonstrating strong managerial,
administrative and interpersonal skills; considerable
experience dealing with the international donor community and
demonstrated ability in project identification, preparation,
management and proposal writing; considerable experience
dealing with governments and planning, policy development and
implementation; a high level of competence regarding the use of
Information and Communications Technology (ICT) for business
purposes would be a definite asset; oral and written
proficiency in Spanish or French would be a definite asset. For
more detailed job description and further details, visit
onecaribbean.org/information/categorybrowse.php?categoryid=746.
The deadline for applications is Monday, May 23.
OPPORTUNITIES NETWORKING!
Network with Travel's Marketing Elite in Vegas!
Meet top travel marketing pros at the Association of Travel
Marketing Executives (ATME) 25th Anniversary Conference,
scheduled for June 21-22 at Wynn Las Vegas. Keynote speakers
include Jonathan Tisch, chairman and CEO of Loews Hotels; Henry
Harteveldt, vice president-travel research at Forrester
Research; Andrew Jordan, executive vice president-marketing and
chief marketing officer for Wyndham Hotels; and Vincent
Vanderpool-Wallace, director-general of Bahamas Tourism. Steve
Wynn, chairman of Wynn Resorts, will be presented with ATME's
ATLAS Lifetime Achievement Award. Other speakers include top
marketing executives from every segment of the travel industry.
For more information, call 800-526-0041 or visit www.atme.org.
OPPORTUNITIES EXECUTIVE MOVERS!
AIRLINES: Northwest Airlines named Neal Cohen as its new
executive vice president and chief financial officer. He
replaces Bernard Han, who has resigned from the companyÖ
American Airlines announced two changes in its Eastern Division
Sales organization. Chuck Imhof, an 18-year veteran with
American, is taking on added responsibilities as managing
director-Greater New York Division, and Jim Carter, a 20-year
employee of the airline, has been appointed managing
director-Eastern Division, based in Boston. In these new
positions, Imhof and Carter are assuming management
responsibilities previously held by Tom Gleason, who is leaving
the companyÖNorthwest Airlines announced that Robert Brodin,
senior vice president of labor relations, has advised the
company that he intends to retire at the end of this month. The
labor relations function will now report to Mike Becker, who
has been named senior vice president of human resources and
labor relations. Julie Hagen Showers, vice president of labor
relations, will now assume leadership for labor relations.
Becker was named senior vice president of human resources in
August 2001. During his 12 years at Northwest, he also has held
positions as vice president-international and managing director
of corporate human resources.
CAR RENTALS: Cendant Car Rental Group, Inc., owner of Avis Rent
A Car System, Inc. and Budget Rent A Car System, Inc.,
announced management changes to support its efforts to expand
its local market/off-airport network by more than 500 locations
in the United States during the next three years. Leading the
effort will be Ray Koch, who has been appointed vice president
of off-airport development. He brings more than 30 years of
industry experience as a station, fleet, city and district
manager. Most recently, Koch was regional manager for the
Washington/Baltimore operations at Cendant Car Rental Group. He
will be based in Parsippany, N.J. In addition, Vance Watson has
been named vice president of off-airport expansion. Watson,
former vice president of off-airport and licensee operations
for Budget, has more than 18 years of car rental experience and
joined Cendant Car Rental Group when the company acquired
Budget in 2002.
HOTELS & RESORTS: Choice Hotels International, Inc. said its
board of directors has promoted Joseph Squeri to executive vice
president, operations, and chief financial officer, taking on
additional operating responsibilities in the areas of franchise
services, partner services and information technology. Squeri,
who will report directly to President and CEO Charles Ledsinger
Jr., previously had been executive vice president and chief
financial officer and oversees the finance, franchise
development and brand functionsÖKimpton Hotels & Restaurants
said Pete Koerner has joined the company as national director
of facilities. Koerner will be responsible for overseeing all
aspects of facilities management in the hotels and restaurantsÖ
Las Ventanas al Paraiso, a Rosewood Resort in Los Cabos,
Mexico, has brought back Cristina Romero-Peri as the director
of sales and marketing. Romero-Peri originally joined the
resort in 1998 and held a variety of positions over five years,
most recently as Las Ventanas' director of sales and marketingÖ
Crestline Hotels & Resorts, Inc. appointed Dawn Zimmerman as
director of sales and marketing for the newly restored and
expanded Stonewall Jackson Hotel & Conference Center in
Staunton, Va. The Stonewall Jackson Hotel & Conference Center
is a historic property located in Staunton, in the heart of
Virginia's Shenandoah ValleyÖThe Procaccianti Group (TPG) has
hired Thomas Niles, a two-decade industry veteran, as executive
vice president of development. Niles joins TPG from NPV
Development, LLC, in Needham, MassÖWyndham International, Inc.
promoted Roger Seshadri to vice president of information
technology, responsible for managing projects relating to
Information Technology and Casino operations, IT Finance,
implementation of the company's Capability Maturity Model of
process improvement, as well as providing technology oversight
for compliance and casino systems initiatives. In this role,
Seshadri reports directly to Executive Vice President and Chief
Information Officer Mark HedleyÖInterContinental Hotels Group
has named Jolyon Bulley as director of special projects Asia
Pacific, with Karin Nielsen taking over from Jolyon Bulley in
the role of regional director of sales and marketing for
Australia, New Zealand and South PacificÖDavid Sharihari has
been named general manager Of Carmel Valley Ranch-A Wyndham
Luxury Resort in Carmel-by-the-Sea, Calif. With more than
20-years experience in the hospitality industry, Sharihari will
oversee the day-to-day operations of this flagship luxury
resort, which is currently being renovated to update the
property's 144 guest suites and revitalize its prime
public areasÖ
FelCor Lodging Trust Incorporated, one of the nation's largest
public hotel real estate investment trusts (REITs), named Erik
Nylen as vice president of capital transactions. With more than
20 years in the hospitality industry, Nylen has extensive
experience in hotel and resort development, acquisitions and
asset managementÖCrestline Hotels & Resorts, Inc. appointed
Phillip Saims as director of sales and marketing at the Holiday
Inn on the Hill, Washington, D.C.. The Holiday Inn on the Hill,
owned by LaSalle Hotel Properties and managed by Crestline,
recently underwent a $10 million renovation, and enjoys a
reputation as one of Washington DC's most sophisticated and
stylish full-service hotelsÖRuth Ormsby has been appointed vice
president of development at Carlson Hotels for the western
region of the United States, including the states of Alaska,
Arizona, California, Hawaii, Nevada, Oregon, Utah, and
Washington. In her new role, Ormsby is responsible for
developing hotels through franchising, management contracts and
corporate development for Carlson's full-service hotel brands:
Regent International Hotels, Radisson Hotels & Resorts and Park
Plaza Hotels & ResortsÖGuido Salvatori has been appointed
director of revenue management for the Americas Division of Sol
Melia Hotels & Resorts-The Americas. Salvatori will develop and
oversee all revenue management standards, including data
collection and policies and proceduresÖAfter only two years
with Couples Resorts as sales and marketing communications
manager, Melissa Trench has been promoted to director of
marketing in its Miami headquarters. In this new role she will
serve as a liaison between Couples Resorts and their primary
tour operators and marketing partners.
TRAVEL TECHNOLOGY: Cendant Travel Distribution Services
division (TDS), a subsidiary of Cendant Corporation, named
Randy Wagner as chief marketing officer, Consumer Travel -
Americas, effective immediatelyÖRCG Companies Incorporated, a
diversified travel and leisure company, has elected six new
officers. William Goldstein, chairman of both RCG and its
wholly owned subsidiary, Farequest Holdings, Inc., was elected
chief executive officer of RCG. Marc Bercoon, currently chief
financial officer of RCG, was elected president of RCG. Michael
Pruitt was appointed vice chairman of RCG. Three executives
from the recently acquired OneTravel, Inc. have also been named
officers of RCG. These executives are Philip Ferri, who was
elected chief financial officer of RCG; Henry Wang, who was
elected chief information officer of RCG; and Stephen Pello,
who was elected executive vice president of Strategic Alliances
of RCG. Matthew Krieg, president of nPorta, Inc., a travel
industry software development and consulting company, was
elected vice president of strategic planning of RCG.
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