The Travel Career Connexxions Opportunities Newsletter
03/22/05
The only weekly newsletter detailing essential trends, news and
top executive moves in travel. Opportunities is a free
newsletter that provides you with the vision to "see" travel
industry opportunities in the making. Whether you are in
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information, visit http://www.TravelExecutive.com
This week in Opportunities:
Cruise Sector Still Showing Strength
Cendant Revamps Executive Teams of Business Units
Midsize Companies See Economic Growth Ahead
Wynn Resorts Sets More Resort Expansion
Jack Williams Resigns as Royal Caribbean President
TIA Traveler Sentiment Index Rises 2.5% in 4Q
Opportunities Watch!
Opportunities Networking!
Executive Movers! See who's going where?
Travel Executive Employment Report
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Did you know? As of 03/22/05 there are 122 executive-level
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employment report. Positions include Director of Operations
(03/21), Senior Director of Customer Relationship Management
(03/21), Vice President of Strategy and Business Development
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OPPORTUNITIES NEWS & TRENDS!
Cruise Sector Still Showing Strength
Cruising continues to be one of the best-performing sectors of
the travel industry. According to the Cruise Lines
International Association (CLIA), which has 19 cruise lines and
16,500 travel agencies, the tally for passengers choosing to
sail last year surpassed by far all previous booking records.
In all, a record 10.5 million people took a cruise in 2004, it
was announced today at the 20th annual Seatrade Cruise Shipping
Convention in Miami last week. CLIA predicts just over 11
million travelers will cruise in 2005. The numbers break down
as follows: 8,870,901 North American passengers sailed on
CLIA-member line ships in 2004, compared with 7,990,246 in
2003, which represents a year-to-year increase of 11 percent.
In 2004, 1,589,936 international passengers sailed on CLIA
lines, compared with 1,536,714 in 2003. "Bookings for 2005 are
coming in at a fast and furious pace, far in advance of
departure dates," says Terry Dale, president and CEO of CLIA,
the cruise industry's chief marketing organization and North
America's largest travel industry association based on agency
membership. "Many of the positive trends we saw emerging in
January are becoming firmly entrenched. The booking window
continues to narrow, consumer demand continues to rise, and
travelers are flocking to more far-flung destinations like
Europe and Asia." Although there are more cruise departures and
itineraries than ever before - 68 vessels will have debuted
between 2000 and the end of 2005 - CLIA's member line ships are
sailing at a 104 percent occupancy rate. Furthermore,
CLIA-member lines report that the robust bookings generated
during this year's Wave Season - the period from January to
March during which cruise lines capture their largest share of
annual bookings - is bringing record numbers of new passengers.
For more information, visit www.cruising.org.
Cendant Revamps Executive Teams of Business Units
Cendant Corporation unveiled details of its previously
disclosed strategic realignment and disposition of several
non-core business units, which it said will result in the
streamlining of its division management structure and changes
in reporting relationships. In keeping with the company's
strategic realignment, Cendant will operate within two vertical
markets -- Travel and Real Estate. The Real Estate Services
Division will continue under the leadership of Richard Smith,
chairman and CEO of that division. The company's Travel segment
will comprise two integrated groups -- Travel Content and
Travel Distribution. Stephen Holmes, chairman and CEO of
Cendant's Hospitality Services Division will be responsible for
Travel Content, which includes the Hotel Group, Timeshare
Resort Group, Vacation Exchange Group, Vacation Rental Group
and Cendant Car Rental Group. Samuel Katz, chairman and CEO of
the Travel Distribution Services Division will oversee Travel
Distribution, which includes Agency Services, Consumer Travel,
Corporate Travel Solutions and Supplier Services. As a result
of the expected disposition of the company's Marketing Services
Division in the third quarter of 2005, the company will
disaggregate its Europe, Middle East and Africa (EMEA)
headquarters in London, and the functions provided by this
office will be subsumed by Cendant's U.S.-based Corporate Group
and/or operating units based in the U.K. Accordingly, Kevin
Sheehan, chairman and chief executive officer, Vehicle Services
Division, and Scott Forbes, senior executive vice president of
Cendant EMEA, will be leaving the company. Sheehan took the
helm at Avis Group as president in 1999 following its initial
public offering, and later served as Cendant's CFO after Avis
was brought back into the Cendant fold in 2001. He then assumed
responsibility for the company's Vehicle Services Division upon
the acquisition of Budget in 2003. Forbes played an important
leadership role in HFS' formative years and the creation of
Cendant, culminating in his appointment as chief accounting
Officer. He later agreed to lead Cendant's operations in EMEA
at its nascent stage. In this capacity, he served as the senior
corporate executive outside the U.S. and was responsible for
the transformation of NCP and Green Flag into a $1.6 billion
business. He was also responsible for forming Cendant's
Vacation Rental Group in 2001. Cendant also announced that it
expects to implement changes in the its segment reporting
structure with respect to its Travel Content group for
financial reporting purposes effective with its first quarter
2005 earnings release. Travel Content will contain three
segments: Hospitality, Timeshare Resort and Vehicle Rental.
Midsize Companies See Economic Growth Ahead
Financial executives at America's mid-sized companies are much
more optimistic about growth for the nation's economy than they
were a year ago, according to a new poll commissioned by
American Express, which could mean good things ahead for the
job market, and for employment prospects at mid-sized travel
companies. On the other hand, these CFOs haven't forgotten
lessons learned during the economic downturn and still actively
seek more effective ways to improve profitability by managing
indirect expenditures, such as corporate travel and the
purchasing of office supplies. "America's growing companies are
anticipating bigger profits this year, but, at many of these
firms, there's also increasing awareness that financial health
is closely tied to managing expenses," said AnrÈ Williams,
executive vice president, U.S. Commercial Card, American
Express Global Corporate Services. The survey of 320 senior
financial executives at middle market companies and the
accompanying research were sponsored by American Express and
conducted independently by CFO Research Services.
Wynn Resorts Sets More Resort Expansion
There seems to be no end to expansion in Las Vegas. Just weeks
before unveiling the $2.7 billion Wynn Las Vegas, Steve Wynn
reportedly already is planning a second full-scale, $1.4
billion mega-resort on the former Desert Inn property,
according to a filing with the Securities and Exchange
Commission last week. The project, dubbed Encore by company
leaders, originally was envisioned as a $900 million,
1,500-room hotel tower expansion to Wynn Las Vegas. Plans now
include more than 2,000 luxury suites and a "significant"
increase in casino space from the original concept. Other
amenities for Encore will include restaurants, convention and
meeting space, retail offerings, a spa-salon and entertainment
venues. Wynn reportedly said he is designing Encore to surpass
Bellagio, now operated by MGM Mirage, but built by Wynn in 1998
as the most luxurious hotel on the Strip. He said each Encore
suite will be 1,030 square feet with 230-square-foot bathrooms.
Construction is expected to begin on Encore this summer, with
completion planned in the first half of 2008.
Jack Williams Resigns as Royal Caribbean President
Jack Williams will step down as president and COO of Royal
Caribbean Cruises Ltd. (RCCL) to spend more time championing
cystic fibrosis and other charitable causes. Williams has been
president of the company since 1997. Last month, two of RCCL's
most senior and experienced executives, Dan Hanrahan and Adam
Goldstein, were named president of Celebrity Cruises and Royal
Caribbean International, respectively. Williams leaves the
company to fulfill a career-long commitment to support the
Cystic Fibrosis Foundation, Andre Agassi Foundation and a
number of other charitable causes. He also will remain
executive director of RCCL's "Shine On" fundraisers, a program
he founded two years ago. Williams has served as president and
COO of Royal Caribbean Cruises Ltd. since 2001, managing both
cruise brands. He joined the company in 1997 as president of
Royal Caribbean International. He has agreed to help with the
transition, which is expected to be completed by June 30.
TIA Traveler Sentiment Index Rises 2.5% in 4Q
Things are picking up for the travel industry - but only
moderately according to the Travel Industry Association of
America (TIA). The TIA's quarterly Traveler Sentiment Index
showed a moderate increase in first quarter 2005, up 2.5
percent to 98.7 from fourth quarter 2004. The rise is due to
more optimistic consumer perceptions in four of the five
components of the overall index, most notably perceptions about
the ability to take pleasure trips based on personal finances
and available free time. Consumers also felt more positive
about the affordability of pleasure travel compared to last
quarter. Traveler perceptions of service received while
traveling were also up slightly over fourth quarter 2004. TIA's
Traveler Sentiment Index survey was conducted January 20 to
January 30, 2005. "Consumers are telling us they have more time
and money to take pleasure trips, which bodes well as we near
the busy summer season," said Dr. Suzanne Cook, Senior Vice
President of Research for the Travel Industry Association of
America. "Rising demand has caused a corresponding increase in
travel prices but the good news is that travelers are still
relatively positive about the cost of travel products
and services."
OPPORTUNITIES WATCH!
Starwood to Develop a New St. Regis Bal Harbour
Starwood Hotels & Resorts Worldwide, Inc. and The Related Group
of Florida have signed a letter of intent to form a joint
venture to develop a new build St. Regis Resort & Residences in
South Florida's exclusive Bal Harbour. The St. Regis Resort &
Residences, Bal Harbour, to be built on the existing site of
the Sheraton Bal Harbour, will be located on Atlantic Ocean
directly across the street from the Bal Harbour Shops. The
renowned Lucien Lagrange Architects has been selected for the
project. The proposed transaction is subject to the negotiation
and execution of definitive agreements and other approvals and
customary closing conditions. The Sheraton Bal Harbour will
plan promotional activities throughout the year prior to its
anticipated closing in June 2006 to celebrate the hotel's 50
year fabled history.
New Tour Operator TrueGreece Makes Debut
San Francisco-based TrueGreece, a new and different kind of
Greek islands travel company for travel agents and their
clients, has opened. Offering what it calls unique
opportunities for travelers to discover the unspoiled
treasures of the Greek islands, the company provides a
portfolio of escorted small group trips and private tours that
feature authenticity, intimacy and personalized luxury.
Scheduled to begin in Athens from May 2 through October 3, the
TrueGreece trips offer three 10-day/nine-night itineraries
designed to showcase different experiences within the Greek
islands, plus a three-day/two-night add-on visit of Athens
itself. TrueGreece founder and CEO Christos Stergiou was raised
in Athens, Greece, and the island of Patmos, where his parents
are hoteliers and well connected in the hospitality industry.
For more information, call 800-817-7098 or
visit www.truegreece.com.
Marriott Opens First Texas Resort in Horseshoe Bay
Marriott's first resort hotel in Texas, Horseshoe Bay Resort
Marriott Hotel, has opened in the Texas Hill Country, a region
known for its beautiful countryside, small wineries, limestone
bluffs and sparkling lakes. Situated in the 6,500-acre
Horseshoe Bay Resort on picturesque Lake LBJ, the new 349-room
resort hotel offers access to the private resort community.
Business and leisure guests of the new hotel are offered access
to the resort's golf, tennis and spa services and more.
Horseshoe Bay Resort Marriott Hotel, which softly opened in
October 2004, will celebrate its grand opening in May 2005. For
more information about the Horseshoe Bay Resort Marriott Hotel,
visit www.horseshoebaymarriott.com.
OPPORTUNITIES NETWORKING!
Connect at TravelCom 2005
This April, Travel Commerce Conference and Expo will be bigger
and better than ever before, with more exhibitors, an exciting
new venue, and a comprehensive executive level conference
program that has been created for the industry, by the
industry! Opportunities subscribers also can save 20% on
TravelCom 2005! - Simply use the following discount code
when registering at TravelComExpo.com: GTC2L. TravelCom
runs April 27-29, 2005 at the Marriott Marquis in New York, NY.
Meet Travel Internet Strategy Pros at HSMAI Session
The Hospitality Sales & Marketing Association International
(HSMAI) is holds its fourth Internet Marketing Strategy
Conference in New York on Friday, April 29, 2005, marking the
first time the program will combine HSMAI's Hotel Internet
Marketing and Cruise Internet Marketing special interest
groups. Held in conjunction with TravelCom, the Travel Internet
Marketing Strategy Conference will take place at the Marriott
Marquis in New York. Designed to bring leading industry experts
together to discuss the hottest issues and trends in Internet
marketing, the conference will focus on measuring the success
of Internet marketing through metrics, which will unite leading
brand and merchant model experts from the hotel, cruise and
airline industries as they present stimulating ideas and
facilitate interactive discussion. The event will feature a
keynote panel, networking breaks and a supplier showcase, and
several panels of top industry executives. The cost of
attending the Travel Internet Strategy Conference is $250 if
purchased prior to April 1; $295 from April 2 to 25 and $345
after April 25. A TravelCom conference pass packaged with the
HSMAI Strategy Conference is $1,295, $1,595 and $1,795,
respectively. In addition, the HSMAI Dine-Around-A Taste of
Broadway - is priced at $95. HSMAI members save 20 percent off
the rates; use source code GTC2J when registering. TravelCom,
April 27-29, 2005 at the Marriott Marquis in New York City,
will cover critical issues in travel marketing and distribution
relevant to online and offline firms alike. You can network
with more than 1,400 travel industry leaders, hear keynoters
from Starwood Hotels and Resorts, Expedia, Cendant and
Forrester Research, and participate in highly interactive
sessions. For more information on HSMAI, or to participate in
upcoming Travel Internet Marketing Strategy Conference, call
703-610-9024 or visit www.hotelinternetmarketing.org.
Network with Tech Pros at OpenTravel Alliance Forum
Want to network with top travel technology pros? The OpenTravel
Alliance (OTA) announced today that conference registration has
opened for the 2005 Advisory Forum which is being held at the
InterContinental Hotel in Dallas on May 3-4. The theme for the
2005 Advisory Forum is The Blueprint for Innovation and
Implementation. "As the OTA concludes its five year
anniversary, we will focus on two key areas. First, how the OTA
is empowering and setting the path for travel companies to
deliver new and innovative features, which will benefit the
end- consumer immediately as well as delivering the roadmap and
specifications to enable new and emerging opportunities within
travel. Second, we will focus on how the specification is being
implemented, including case studies, both within the individual
travel verticals as well as some of the newer, cross- sector
integrations currently under way. We are pleased to once again
offer various perspectives from the leading travel technology
companies and thought leaders," said Mike Kistner, OTA chair
and senior vice president of Pegasus Solutions. Registration
for the conference is $350 for OTA members and $450for
non-members. The fee provides access to conference sessions and
special events. The 2005 OTA Advisory Forum Web site contains
more information on sponsorships, sessions, speakers and
additional conference information. This year's OTA Advisory
Forum will be held in conjunction with PhoCusWright's TRAVDEX
conference -- also being held at the Intercontinental Hotel in
Dallas on the same dates. The Open Travel(TM) Alliance develops
communications specifications to allow for the efficient and
effective exchange of travel industry information via the
Internet. With over 120 members representing influential names
in all sectors of the travel industry, OTA is comprised of
representatives from the airlines, car rental firms, hotels,
leisure suppliers, service providers, tour operators, travel
agencies, and trade associations. Conference Registration
(deadline is April 29, 2005) is available online
at www.advisoryforum.com.
OPPORTUNITIES EXECUTIVE MOVERS!
AIRLINES: Big Sky Transportation Co., parent of Big Sky
Airlines appointed Fred deLeeuw as its new president. With more
than 30 years of airline experience, deLeeuw has been a
financial consultant to Big Sky Airlines for the last year.
CRUISE LINES: Oceania Cruises named Michael Hirsch as vice
president of sales administration. In his new role, Hirsch
oversees all sales planning activities and day-to-day sales
administration functions relating to the agency services team
and will support the company's 10 regional sales directors who
report to Jeff Drew, senior vice president of sales. A veteran
of the cruise industry with over 30 years experience, Hirsch
joins Oceania Cruises from Cunard Line and Seabourn Cruise
Line, where his positions included director of sales planning
and administration and regional vice president of sales.
HOTELS & RESORTS: PKF Consulting announced that Peter Tyson has
joined the firm's Philadelphia office as a vice president.
Tyson will provide a full range of hospitality consulting
services to PKF clients, including economic feasibility
studies, acquisition disposition analyses, economic valuation
analyses, operational analyses, license application assistance
and analyses, litigation support analyses and testimony,
property tax appeals, impact analyses and strategic plans. His
expertise extends into virtually all segments of the
hospitality industry including hotels, casinos, resorts,
stadiums, and other hospitality/leisure industry venturesÖ
ResortQuest, one of North America's leading marketers and
managers of vacation rental properties and brokerage services,
has named Ray Lewis as senior vice president of marketing and
distribution. Lewis assumed this position on March 14 for
ResortQuest's network of 20,000 vacation condominiums, homes
and villas. In his new position, Lewis will be responsible for
advancing the development of the company's brand through
advertising, database analytics, e-commerce, internet
marketing, national accounts, homeowner communications and
sales managementÖGreat Wolf Resorts, Inc., the nation's
largest owner, operator and developer of drive-to family
resorts featuring indoor waterparks and other family-oriented
entertainment activities, said Kimberly Schaefer has been
promoted to chief operating officer of the company. She
previously was the company's chief brand officer. In her new
role, Schaefer will oversee all aspects of the company's resort
operations, including brand development and marketing. She will
report to John Emery, chief executive officer. In addition, the
company announced that Craig Stark, president, and Eric Lund,
executive vice president of sales and marketing, have resigned,
effective March 31, 2005, to pursue other interestsÖHEI
Hospitality, a rapidly growing hotel ownership and operating
company, has named Ernie Freedman as senior vice president and
chief financial officer. In the new position, he will oversee
finance and accounting functions and play an active role in
hotel investor relations for HEI and its HEI Hospitality Fund.
Freedman also will play a major role in the financing of
appropriate levels of equity and debt for the fund's
acquisition program and will be admitted as a partner in all
existing and future HEI investmentsÖInterstate Hotels &
Resorts, the nation's largest independent hotel management
company, has named Paul Burke, president, hotel operations. In
addition, the company announced the organizational realignment
of several key operations positions. Tom Bardenett was promoted
to executive vice president of Crossroads, Interstate's
select-service division, which operates such brands as
Residence Inn by Marriott, Courtyard by Marriott, Homewood
Suites by Hilton, Hilton Garden Inn, and Hampton Inn. Ted
Knighton, has been named executive vice president of the
company's investment fund/joint venture portfolio. Prior to
joining Interstate, Burke was vice president of operations for
Starwood Hotels & Resorts, responsible for corporate-owned and
-managed W, Westin and Sheraton hotels in the Southeast. He is
a former senior vice president of Homestead Village
Incorporated, where he oversaw operations for 65 hotels across
the United StatesÖ
Maritim Hotels, headquartered in Germany, has just opened a
North American sales office in New York City. The office,
located within the sales office of Maritim's alliance partner,
Millennium Hotels and Resorts, is headed by Lisa Cherepon, who
has over 20 years' experience in the hospitality and travel
industries. Cherepon's most recent position was director of
national accounts for Thistle Hotels, where she was responsible
for North American corporate and consortia sales. She also held
positions as director of corporate sales for Concorde Hotels as
well as director of hotel consulting services for American
Express OneÖStarwood Hotels & Resorts Worldwide named Scott
Duff as senior director of development for Starwood Hotels &
Resorts, Canada. Duff brings more than 14 years of hotel
experience to his new position, with substantial development
experience with Choice Hotels Canada Inc., where he was most
recently vice president-franchise developmentÖThe Sands Regent
in Reno, Nev., named Cornelius Klerk as chief financial
officer. Klerk, 51, will be responsible for accounting,
finance, public company reporting, Sarbanes-Oxley compliance
and internal audit. He has extensive financial and accounting
experience in the gaming industryÖ.Domina Hotels & Resorts
named Raffaele Solferino as vice president director of
operations support. In his new role, Solferino will oversee the
ongoing development and evolution of the standards operating
procedures of Domina Hotels four distinctive brands. He will
also lead the efforts in building a brands operation team
dedicated to ensuring that Domina becomes an industry leader
and innovator ÖNoble House Hotels & Resorts, owner of the Inn
and Spa at Loretto, located in the heart of Santa Fe, N.M., has
appointed a new management team for the property. Glenn Bishop
has been appointed general manager of the Inn and Spa at
Loretto. Bishop is responsible for overseeing all day-to-day
management and operations at the 135-room hotel. He joins the
Inn and Spa at Loretto from a sister Noble House property, The
Portofino Hotel & Yacht Club in Redondo Beach, Calif., where he
began as corporate engineer for Noble House in 1996, and then
served as general manager for the past five years. Jeannene
Glenn has been appointed director of sales and marketing of the
Inn and Spa at Loretto. Glenn is responsible for managing all
aspects of the sales and marketing department, including
corporate and leisure sales, marketing, advertising,
and catering.
TOUR OPERATORS: Classic Custom Vacations said longtime Classic
employee Greg Bernd has been promoted to vice president of
sales. Bernd steps into this role most recently occupied by
Pete Davis, who has chosen to remain in Washington with his
family. In December, the company moved from its original San
Jose offices to a new 33,000 square-foot, custom-designed
headquartersÖE.E.I. Travel and Brian Moore International Tours
(BMIT) introduced a new member to its sales team. Doreen Walsh
has joined E.E.I. Travel and BMIT as its new Northeast Regional
Business Development Manager. Walsh will be managing business
development in the states of Massachusetts, Rhode Island,
Vermont, New Hampshire, Maine and Connecticut.
TRAVEL INSURANCE: CSA Travel Protection, a leading provider of
travel insurance and travel assistance services, has promoted
Bob Herwig, CTC, to vice president-national accounts. Based in
Irvine, Calif., Herwig will concentrate on servicing and
acquiring large travel industry retail accounts and consortia.
He will report to Frank Shellabear, president of CSA's Sales
DivisionÖCSA Travel Protection, a leading provider of travel
insurance and travel assistance services, has promoted David
Craychee, CTA, of San Diego to director of sales and customer
service. In addition, Scott Turner of Chula Vista has joined
CSA as sales division manager, reporting to Craychee. Formerly
director of sales and direct marketing, Craychee joined CSA
in 1999.
TRAVEL TECHNOLOGY: Worldspan announced the appointment of Kevin
Mooney as chief financial officer, responsible for the
company's worldwide financial operations, including accounting
and financial reporting, investor relations, financial
analysis, budgeting, taxes, treasury, purchasing and all
Worldspan facilities. Mooney will join the company March 21,
2005ÖPhoCusWright Inc., an independent research firm covering
the travel, tourism and hospitality industry, today announced
the launch of its Advisory Services Practice, which will
provide strategic consulting and custom research services
tailored to customer needs and business issues. John Bray,
former vice president of Sapient's Travel and Hospitality
Practice, has been appointed vice president of the new
practice. PhoCusWright's Advisory Services Practice will offer
a wide range of services in three primary areas: business and
management development, electronic commerce and distribution,
and channel evolution.
DESTINATIONS: The Tourism Authority of Thailand (TAT) appointed
Bangornrat Shinaprayoon as the new director for the North
America East/Canada region. Bangornrat is based in TAT's New
York City office and succeeds Sethaphan Buddhani, who has
served as director since 2000 and will be returning to
Thailand. A veteran with more than 20 years of service to TAT,
she began her new post on Feb. 1.
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