The Travel Career Connexxions Opportunities Newsletter
03/02/05
The only weekly newsletter detailing essential trends, news and
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This week in Opportunities:
It's Official! The Hotel Industry Has Recovered
Double-Digit Profit Growth for U.S. Hotels in 2004-2005
Marriott Is Fortune's Most Admired Company in the Lodging
HSMAI Launches Special Interest Groups for Travel Marketers
Lodging Association Launches Diversity Newsletter
Opportunities Watch!
Opportunities Networking!
Executive Movers! See who's going where?
Travel Executive Employment Report
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employment report. Positions include Human Resources Director
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OPPORTUNITIES NEWS & TRENDS!
It's Official! The Hotel Industry Has Recovered
Lodging Econometrics (LE), the industry authority for hotel
real estate, has announced that in the nation's 25 largest
lodging markets, a cyclical low 122 hotels having 16,126 rooms
opened in 2004 - down from 147 hotels with 26,227 rooms in
2003. The forecast for new openings in the Top 25 Markets calls
for only slight increases in 2005 to 140 hotels with 18,061
rooms and to 152 hotels with 19,329 rooms in 2006. Said LE
President Patrick Ford: "Such low levels of new supply in the
industry's most important markets coupled with significant
increases in occupancy, ADR and RevPAR (revenue per available
room) are leveraging positively and are driving the industry's
overall operating performance and should continue to do so over
the next few years." The markets that are recovering the
fastest from bottoms experienced post-9/11 are those with a
higher mix of leisure over commercial travel. These markets
should continue to be strong operationally over the next two
years because of continued increases in leisure travel -
particularly by international tourists who see the U.S. as a
terrific travel bargain due to the falling dollar. Markets that
are particularly benefiting from international travel are
Anaheim, Oahu, Orlando, Miami, New York, San Francisco and
Washington. A bit slower to respond are the financial and
business centers where white-collar job growth is lagging and
increased corporate Merger and Acquisition activity continues
to cause some job loss. The office vacancies that this can
create often serve as a drag on CBD vitality and further
postpone lodging development activity. Cities with heavy
manufacturing concentrations will be the last to fully recover.
This means at least another two years of economic recovery will
be required before there are new hotel construction
announcements of significance in Central Business Districts
(CBDs) and the inner suburbs of our leading cities. Operating
results in 2004 were far better than originally forecasted, and
after a detailed analysis of operating results, LE reports that
Anaheim, Miami, Norfolk, Oahu, San Diego and Tampa are now
fully recovered and are presently operating at their pre-9/11
peaks. Another six - Los Angeles, Orlando, Philadelphia,
Phoenix, St. Louis and Washington, D.C. - are forecasted to
recover to their pre-9/11 levels during 2005, followed by at
least another three - Nashville, New York and Seattle - in
2006. After strong 2004 second half operating performance,
Philadelphia, San Diego and Tampa have been added to LE's
forecasted list of Markets Expected to Outperform Industry-wide
Operating Trends in 2005 and 2006. The market leaders that will
drive the recovery and are expected to outperform industry up
trends now include: Anaheim, Los Angeles, Miami, New York,
Oahu, Orlando, Philadelphia, Phoenix, San Diego, Tampa and
Washington, D.C. For more information,
visit www.lodging-econometrics.com.
Double-Digit Profit Growth for U.S. Hotels in 2004-2005
Want more evidence of the boom in hotel business? The typical
U.S. hotel achieved an estimated 13.3 percent increase in
profits in 2004, and is projected to enjoy another 14.1 percent
boost to the bottom-line in 2005, according to the 2005 P&L
Forecast published by PKF Hospitality Research (PKF-HR). This
improved profitability follows a three-year industry recession
that saw unit-level hotel profits decline 36.2 percent from
2000 to 2003. Hotel profits are defined as income before
deductions for capital reserve, rent, interest, income taxes,
depreciation, and amortization. The forecast is based on a
preliminary analysis of U.S. hotel financial statements
collected by PKF-HR for its 2005 annual Trends in the Hotel
Industry survey, according to R. Mark Woodworth, executive
managing director of Atlanta-based PKF-HR. The analysis
considered all hotel property types throughout the nation and
incorporates the results of the PKF/Torto Wheaton Research
(TWR) Winter 2005 Hotel Outlook forecast. The turnaround in
profitability starts with strong increases in hotel revenues.
PKF-HR estimates that total hotel revenues grew 7.3 percent in
2004 and will increase another 7.0 percent in 2005. "Leisure,
business, and convention travelers began to hit the road again
during the second half of 2003 and continued into 2004," said
Woodworth. "With hotel occupancy rates approaching
pre-recession levels, hotel managers have been able to get more
aggressive with their pricing strategies. In 2004, the hotels
in our trends sample are estimated to have increased their room
rates by a healthy 3.7 percent. Look for an additional 5.3
percent jump in 2005." The recovery in hotel revenues and
profits appears to be occurring across all types of hotels. All
five property types tracked by PKF-HR are projected to
experience double-digit increases in profits in 2005. Copies of
the study may be purchased through the firm's web site at
www.pkfc.com, or by calling Claude Vargo at (404) 842-1150,
ext. 237.
Marriott Is Fortune's Most Admired Company in the Lodging
Fortune magazine has named Marriott International, Inc., as the
most admired company in the lodging industry for the sixth
consecutive year. Marriott's No. 1 ranking is the result of a
poll of 10,000 executives, directors and securities analysts
who judge companies based on "innovativeness, employee talent,
use of corporate assets, social responsibility, quality of
management, financial soundness, long-term investment and
quality of products/services." Fortune's rankings show that
Marriott ranked number one in the lodging industry specifically
for employee talent, use of corporate assets, and long- term
investment. Marriott also ranked first overall among the
companies from all industries in the Baltimore-Washington area
included on the list. "We are very proud that the nation's top
business leaders have once again ranked Marriott as the most
admired lodging company," said J.W. Marriott, Jr., chairman and
chief executive officer. "Our business model, our brands, our
leaders, and above all, our associates are the keys to our
success." The list appears in Fortune's March 7 issue,
available on newsstands Feb. 28 and at www.fortune.com.
HSMAI Launches Special Interest Groups for Travel Marketers
The Hospitality Sales & Marketing Association International
(HSMAI) has launched Special Interest Groups (SIG) in five
industry segments: Hotel Internet Marketing, Cruise Internet
Marketing, Revenue Management, Resort Marketing, and Hotel
Director of Sales & Marketing. Each SIG is led by an Advisory
Board comprised of industry leaders who are responsible for
initiating projects and programming to serve the specific needs
of these unique constituencies. Among the SIGs initiatives are
to stage Strategy Conferences with expert speakers and panel
discussions that are attended by industry professionals to
discuss their specific industry's most critical issues. Each of
the SIGs has a dedicated web page, which can be accessed at
www.hsmai.org/Members/specialinterest.cfm. Among the benefits
of being a member in an individual Special Interest Group are:
Quarterly e-mail newsletters, participation in a member-only
discussion forum Web Board, access to exclusive industry
segment news and related resources, invitations and preferred
pricing at Strategy Conferences for the SIG and other HSMAI
events; other benefits of HSMAI membership, including a
subscription to the quarterly HSMAI Marketing Review magazine
and the ability to attend regional HSMAI chapter events.
Lodging Association Launches Diversity Newsletter
Considering a career in the hospitality business, but want to
know more about diversity policies and programs? The American
Hotel & Lodging Association (AH&LA) recently launched Prism, a
newsletter focusing on the people and ideas impacting diversity
in the hotel industry. Produced in consultation with the
association's Multicultural & Diversity Advisory Council
(MDAC), the publication is part of a larger, nationwide
initiative to promote multi-culturalism and inclusion; and help
hoteliers leverage the business advantages of diversity. Issued
quarterly in electronic format, Prism profiles hoteliers,
line-level employees, CEOs, and other professionals leading the
hotel industry toward a more inclusive era. Personality
sketches and informal interviews convey a sense of individuals
both within and beyond the context of the industry. A "Fast
Facts" section illustrates the direct connection between
diversity and the lodging industry's financial performance.
"The difference between Prism and other industry publications
is its singular focus on inclusion," said AH&LA President and
CEO Joseph McInerney, CHA. "For those considering a career in
the hotel industry, Prism shows how individuals from every
background are forging exciting, high-growth careers in
lodging. For industry leaders, the publication underscores the
benefits of pursuing a diverse employee, vendor, and customer
base." In addition to Prism, AH&LA has also launched a
diversity section on its web site, www.ahla.com/diversity.
Under the direction of the MDAC, the site is a central source
for research, market data, articles, terms, and events. Prism
is a complimentary benefit of membership in AH&LA and article
excerpts are posted on the association's new site. For more
information on Prism or AH&LA's national diversity initiative,
contact Kathryn Potter, vice president of marketing and
communications, at kpotter@ahla.com.
OPPORTUNITY WATCH!
La Quinta Promotes Rea to President, Seeks CFO
La Quinta Corporation promoted David Rea to President and Chief
Operating Officer. He will continue to report to Francis W.
("Butch") Cash, who will remain the company's chairman and
chief executive officer. Rea will have responsibility for
company owned hotel operations, sales and marketing,
information systems, human resources and administration. The
company will immediately commence a search for a new chief
financial officer to replace Rea. In other management changes,
Wayne Goldberg has been promoted to executive vice president of
operations. A. Brent Spaeth has been promoted to executive vice
president of corporate administration. Spaeth will also
continue in his role as senior franchise operations officer.
Reporting to Cash will be the president and COO; the chief
development officer and president of the company's franchising
organization; the general counsel; and the to-be-identified
chief financial officer. La Quinta Corporation is one of the
largest owner/operators of limited- service hotels in the
United States. Based in Dallas, Texas, it owns, operates or
franchises more than 590 hotels in 39 states under the La
Quinta Inns, La Quinta Inn & Suites, Baymont Inns & Suites,
Woodfield Suites and Budgetel brands.
Starwood to Open 70 Hotels in the Next Two Years
Here's a company that's still very much on the growth path.
Starwood Hotels & Resorts Worldwide, Inc. said it will open
more than 70 new hotels in 2005 and 2006 in choice destinations
around the globe. Nearly half of these new hotels are outside
of the United States, marking an exciting period of global
development for the hotel giant. "Our development momentum
continues to be strong and we've won more than our share of
hotel deals," said Steven Heyer, Starwood's chief executive
officer. "Our W and St. Regis brands are very sought after by
the development community and Westin was actually the world's
fastest growing upper upscale brand in 2004 and is a terrific
growth vehicle with lots of opportunities abroad. Sheraton is
perhaps the most global brand in its category and its
international pipeline is quite robust, particularly in China
which is the hottest hotel market on the globe. Our
moderately-priced Four Points by Sheraton brand still has
plenty of room to grow both in the United States and abroad and
we continue to aggressively expand the brand."
OPPORTUNITIES NETWORKING!
Meet with Top Hotel Revenue Management Pros
On May 16-17 in Miami, EyeforTravel is running the third annual
Revenue Management and Pricing in Travel event. The premier
forum for revenue management and pricing professionals, this
conference brings together all sectors of the travel industry:
airlines, hotels, travel agents, tour operators and online
intermediaries. At this year's event hear participants include
leading travel companies such as Expedia, Carnival Cruises and
Delta Air Lines. The conference offers an opportunity to
network with leading revenue management, distribution and
pricing experts, share cutting edge strategies and experiences.
It also offers topical interactive discussions and practical
advice that provide executives with the resources they need to
apply successful revenue management strategies directly into
their organization. Revenue management expert Steve Pinchuk,
will join top industry professionals such as Cendant's vice
president of revenue management for distribution and Mark
Travel's vice president of strategic profit optimization.
Topics include: How is Revenue Management evolving? And how do
you integrate RM with other aspects of your business? Hear
Harlan Bennett from Delta Air Lines deliver his keynote speech
on the rationale behind implementing Delta's new Simplifares
pricing strategy. Take part in in-depth workshops, where
George Van Noten, executive director of distribution for
Fairmont Hotels, will discuss the importance of an integrated
revenue plan. Hear from tour operators, resorts and online
distributors as they explain what impact the latest craze for
dynamic packaging will have on revenue management techniques.
Book before March 11 and take advantage of the special early
bird rate. This is a risk free opportunity as all places are
transferable and fully refundable up till April 22. For more
information, visit www.eyefortravel.com/rmusa2005. Register
directly on the secure website at:
https://secure.firstconf.com/travel/rmusa2005/secure.asp
or email helen@eyefortravel.com.
Meet Resort Management Execs in Phoenix
A comprehensive, solutions-driven agenda, ranging from the
Internet and distribution to business development, the latest
research engines and cutting-edge trends will be presented at
the Fifth Annual Resort Management Conference sponsored by The
University of Denver's School of Hotel, Restaurant and Tourism
Management, and the Hospitality Sales & Marketing Association
International (HSMAI) at the Pointe South Mountain Resort in
Phoenix, April 3-5, 2005. The two-day conference also features
general session speakers Peter Yesawich, president and CEO of
Yesawich, Pepperdine, Brown & Russell, and Mark Lomanno,
president of Smith Travel Research. Registration is $545 for
HSMAI members and members of allied industry associations ($645
after March 1, 2005) and $595 for non-HSMAI members ($695 after
March 1, 2005). Go to www.resortconference.com for a full
program and registration information.
OPPORTUNITIES EXECUTIVE MOVERS!
CRUISE LINES: Gordon Buck, a 27-year veteran of Carnival Cruise
Lines, has been promoted from director to vice president-port
operations. Buck is responsible for serving as a liaison with
port agents and various government agencies, as well as
overseeing port planning and logisticsÖJackie Foggitt has
departed as vice president-international sales for Carnival
Australia and John Molinaro has been named as her replacement.
Molinaro will be responsible for international as well as
domestic sales.
HOTELS & RESORTS: Peter Liguori has been promoted to president
of Hyatt Gaming Management, Inc. The company operates casinos
and casino resorts in North and South America, and the
Caribbean. Liguori joined Hyatt Gaming in 1998 as vice
president and chief financial officer. He brings to his new
position almost 25 years of experience in land-based, riverboat
and Native American casinos throughout the United States and
abroadÖInterContinental Hotels Group (IHG) named Keith Biumi
as regional vice president, Crowne Plaza Development, Northeast
and North Central Regions. Based in Atlanta, and reporting to
Craig Mueller, vice president, business development, Northeast
and North Central regions, Biumi will be the regional vice
president responsible for development through management
contracts and franchising of the Crowne Plaza Hotels & Resorts
brand in the Northeast and North Central U.SÖLe MÈridien Hotels
and Resorts has appointed Kenneth Sorensen as general manager
of Le MÈridien Cyberport, Hong Kong. Sorensen will in his role
spearhead the business and growth of Hong Kong's only
south-side hotel with a key focus on driving revenue, grow
marketshare and further strengthen the hotel's strategic
positioningÖHilton Hotels Corporation has promoted Timothy
Powell to director, franchise development, Western Region. In
this new position, Powell will be responsible for franchise
development for Southern California and Arizona for brands in
the Hilton Family, including Hilton, Conrad, Doubletree,
Embassy Suites Hotels, Hampton Inn, Hampton Inn & Suites,
Hilton Garden Inn and Homewood Suites by Hilton. Powell reports
to Gregory Francois, vice president of franchise developmentÖ
Pyramid Advisors LLC (Pyramid), a Boston-based hotel
development, management and ownership firm, announced that
Cyrus Di Tommaso has been named general manager of the former
Hilton Hotel in Tarrytown, N.Y. Pyramid recently signed a
contract to operate the 250-room property, which reopened
February 17 under new ownership as the Doubletree
Hotel-Tarrytown. Di Tommaso joins Pyramid with more than a
decade of management experience, most recently as general
manager of the 448-room Sheraton Stamford hotel in ConnecticutÖ
The new Great Bay Beach Resort & Casino, St. Maarten's
landmark resort reopening on February 12, 2005, has appointed
Renato Moretto as general managerÖSteve Dorcy, who has served
as general manager of the historic Plaza Resort & Spa for the
past year, has been named vice president and general manager
of the entire Plaza Complex. Dorcy will oversee staff and
operations at multiple resorts along nearly half a mile of
beachfront property in Daytona Beach. Dorcy is also charged
with overseeing the renovation and condominium conversion at
The Plaza Resort & SpaÖ.Jameson Inns, Inc., a leading hotel
company, and owner and operator of Jameson Inn and Signature
Inn hotels, announced that D. Anthony Maness has been named
vice president of hotel operations, replacing Gregory Winey,
who recently left the company. Maness has been a member of the
company's executive team since joining Jameson in July 1998 as
a regional managerÖ
Accor named Brian Deeson as senior vice president-Asia
Pacific/Greater China. In his new position, Deeson will be
based in Shanghai and assume responsibility for all business
and leisure hotels in greater ChinaÖBenchmark Hospitality
International, which manages 28 resorts, conference centers
and hotels in the United States and Japan, has announced the
addition of the historic Berry Hill Plantation Resort, located
in South Boston, Va., to its management portfolio. The elegant
Greek Revival-style property, originally built as an antebellum
mansion in 1842, will reopen in June of this year. William
Carder has been appointed by Benchmark to formally reopen and
manage the Berry Hill Plantation Resort, a circa 1842
antebellum estate that is listed on the National Register of
Historic PlacesÖOrient-Express Hotels Ltd. has announced
several new appointments at its European and North American
properties, including new management for its three latest
properties in, St. Petersburg, Ravello and Santa Barbara.
Thomas Noll has been appointed general manager of the Grand
Hotel Europe in St Petersburg. This 301-room landmark property
was recently acquired by the company on Feb. 10, 2005. In
Italy, Giampaolo Ottazzi has been appointed general manager of
the Hotel Caruso in Ravello, due to open in June 2005. Franco
Girasoli has been appointed hotel manager of the Villa San
Michele in Florence and Andrea Filippi has been appointed
regional director of sales and marketing for Orient-Express
Hotels four Italian properties. In Santa Barbara, Calif., Clive
O'Donoghue has been appointed general manager of El Encanto
Hotel & Garden Villas. Noll joins Orient-Express Hotels from
the Corinthia Nevskij Palace Hotel in St. Petersburg, where he
was general manager for over three and a half yearsÖThe Beach
House on Barbuda has announced the appointment of Christiane
Hansen to the position of general manager. In this role, Hansen
will oversee the day-to-day operations of this luxury resortÖ
Albert Mertz has been named general manager of Mandarin
Oriental, Riviera Maya, Mexico which is scheduled to open in
December 2005. Mertz was instrumental in the successful opening
of Mandarin Oriental, Miami, where he held the dual role of
resident manager and director of food and beverage for the past
four yearsÖRadisson Hotels & Resorts has promoted Pam Smith to
the director of sales and marketing for the Radisson Plaza
Hotel Myrtle Beach. Her responsibilities include setting
monthly, quarterly and annual sales goals and objectives while
providing direction for the sales and marketing team;
spearheading and driving the Radisson's sales and marketing
strategies; managing the inbound and outbound sales channels;
creating budgets and schedules; assigning and monitoring job
responsibilities and assignments as well as developing and
executing marketing plansÖLe MÈridien Hotels and Resorts has
appointed Alka Alimchandani as director of marketing, Asia
Pacific. Based in Hong Kong, Alimchandani will support the
deployment of the brand throughout the region. Her focuses are
to develop and implement the global and regional marketing
products and programs, and advertising campaigns, within
Asia Pacific.
TOUR OPERATORS: Classic Custom Vacations Chairman Ron Letterman
announced that Dave Ferran, who has been with Classic for over
10 years, will be promoted to regional director of sales,
leading Classic's efforts in Southern California and the
Southwestern United States. The move was prompted by the
resignation of longtime Classic employee, Terri Lester, who has
accepted a position with Four Seasons Resort Aviara. Prior to
joining Classic, Ferran was a global account director for
Starwood Hotels & Resorts.
TRAVEL AGENCIES: Carlson Wagonlit Travel Associate Division
said Marc Moore has been promoted to director of franchise
Sales. In his new role, Moore will be responsible for growing
the travel agency powerhouse's nationwide network of
experienced and reputable travel agency locations. Moore will
manage the sales process for converting strong existing travel
agencies to the Carlson Wagonlit Travel brand. He will oversee
a sales team of three managers.
TRAVEL TECHNOLOGY: e-Travel, a global leader in online travel
solutions and the e-commerce unit of Amadeus, has restructured
its senior management line-up. JÈrÙme Destors and Denis Lacroix
will be charged with joint responsibility for driving the
continued growth of the business unit. Destors will take the
newly-created position of commercial director and be
responsible for sales, marketing, account management and
implementation for all areas of the business. Lacroix will
continue to serve as product development director and maintain
his successful leadership of Amadeus e-Travel's product
development and quality control as well as provide operational
support for the business unit. Ian Wheeler, vice president of
marketing at Amadeus, who has led the e-Travel team since its
formation in 2002, continues as the Amadeus executive
responsible for the divisionÖICE Europe Ltd. ("ICE Europe"), a
leading provider of cruise programs and Internet marketing
technology for the leisure industry, announced the promotion
of Michael Laws to managing director, ICE Europe. In his new
role, Laws is responsible for managing the strategic direction
of ICE Europe and ensuring successful client sales,
affiliations and service delivery.
DESTINATIONS: The San Francisco Convention & Visitors Bureau
(SFCVB) has announced that Dan Goldes has returned to the
Bureau as vice president, member and community relations, and
Tina Wu has been promoted to vice president, finance and
administration. The changes follow the retirement of executive
vice president Dale Hess after 33 years of service to the SFCVB.
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