The Travel Career Connexxions Opportunities Newsletter
01/18/05
The only weekly newsletter detailing essential trends, news and
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This week in Opportunities:
Amadeus Sold to British Investor Group
Spirit Names US Airways' Baldanza as President
US Airways Does Post-Baldanza Executive Shuffle
Cendant Keeps Buying Online Travel Assets
Business Travel Barometer Forecasts More Growth
Boost Reported for Meetings & Incentive Market
Opportunities Watch!
Executive Movers! See who's going where?
Travel Executive Employment Report
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employment report. Positions include Director Information
Services (01/13), Regional Director - Airport Affairs (01/13),
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OPPORTUNITIES NEWS & TRENDS!
Amadeus Sold to British Investor Group
Could a major takeover affect employment at Amadeus? Last week
Amadeus Global Travel Distribution agreed to be acquired by two
British private investment funds for about 4.34 billion euros
($5.69 billion), the company's main shareholders said in a Jan.
12 statement to regulators. The publicly traded shares of the
Madrid-based travel services company will be bought out by
Cinven Group and BC Partners, according to the GDS company's
airline owners--Iberia, Air France and Lufthansa. According to
wire service reports, the three airlines will sell their stakes
in Amadeus, but reinvest part of the proceeds in a new company
created by the private equity firms, giving the airlines about
a 40 percent stake in Amadeus in the future. A report in the
Spanish newspaper Cinco Dias said Lufthansa will raise its
stake in Amadeus to 11 percent from 5 percent once the
transaction is complete, Air France will reduce its stake to
22 percent from 23.3 percent and Iberia will cut its stake to
11 percent from 18.2 percent. The three airlines currently own
47 percent of Amadeus with 86 percent of the voting rights. The
company's shares have risen about 50 percent since the three
airlines confirmed in mid-August that they had been approached
by nearly a dozen potential acquirers. The deal would result in
Amadeus being de-listed on the Madrid stock exchange.
Spirit Names US Airways' Baldanza as President
A top executive at a major airline is heading for the low-cost
world. Spirit Airlines named Ben Baldanza as president and
chief operating officer. He will join Spirit on Jan. 24, 2005.
Baldanza will be directly responsible for Spirit's business,
including operations, maintenance, sales and marketing. He most
recently served as senior vice president of marketing and
planning at US Airways. In this position, he was responsible
for route planning, scheduling, pricing and revenue management,
as well as marketing, sales, cargo, distribution, and US
Airways' international division. Prior to US Airways, Baldanza
served as managing director and chief operating officer of
Grupo Taca, an airline based in El Salvador currently serving
34 cities in 19 countries. Baldanza previously held positions
at Continental Airlines, where he was executive vice
president-marketing, Northwest Airlines and American Airlines.
US Airways Does Post-Baldanza Executive Shuffle
You lose one, you have to get one-or two or three. US Airways
Group filled several senior management positions and
restructured responsibilities both at US Airways and US Airways
Express. These changes will take place between now and the end
of January. Bruce Ashby, currently senior vice president of
alliances and president of US Airways Express, will become
executive vice president of marketing and planning, replacing
Ben Baldanza, who left to become president of Spirit Airlines.
Ashby will oversee the company's route planning, scheduling,
pricing and yield management functions, as well as marketing,
sales, reservations, distribution, international, alliances,
cargo and US Airways Express. Ashby was the lead negotiator in
reaching cost savings labor agreements with the company's
pilots and flight attendants. He joined US Airways in April
1996 as vice president-financial planning and analysis. Before
that, he was with Delta Air Lines in Atlanta as vice
president-marketing development. He also was employed by United
Airlines in Chicago as vice president-financial planning and
analysis, and as vice president and treasurer. Andrew Nocella,
vice president of network and revenue management, will become
senior vice president-planning, responsible for the company's
route planning, scheduling, pricing and yield management
functions. He joined US Airways as vice president of scheduling
and planning in April 2002 from America West Airlines, where he
was vice president, planning and scheduling. Anita Beier, in
addition to her existing role as senior vice president and
controller, will now be responsible for the company's
organizational re- engineering and priorities. She replaces
James Schear, vice president of restructuring, who will become
vice president of safety and regulatory compliance. Schear
succeeds William Bozin, who has accepted a position at another
company. Beier currently is responsible for the management of
all accounting functions for US Airways Group, Inc., and its
subsidiaries, including financial reporting, revenue
accounting, accounts payable, and payroll. She came to US
Airways from CSX Corp., where she held a number of positions in
financial management, including vice president-financial
planning. James Schear joined US Airways in September 2004 from
the FAA's Air Traffic Organization, where he was vice president
of safety, responsible for safety direction and assurance in
all facets of the National Airspace System and international
leadership of the FAA's global safety efforts. He also was
deputy for aviation operations for the Transportation Security
Administration. In that role, he was responsible for an
operational chain of 159 Federal Security Directors, and
managed over 60,000 employees at 440 airports. Schear, a
licensed commercial pilot, started his aviation career with
Pacific Southwest Airlines in 1975, which was merged into US
Airways in 1988. Janet Dhillon, managing director and associate
general counsel, will become vice president and deputy general
counsel replacing Kathleen Harris, who left the company in
December. Dhillon will be responsible for general corporate
matters, including corporate compliance, internal audit,
Sarbanes-Oxley implementation and environmental issues. Before
joining US Airways in August 2004, Dhillon was a counsel with
law firm Skadden, Arps, Slate, Meagher & Flom in Washington and
Los Angeles. Stephen Morrell, vice president of financial
planning and analysis, will become vice president of finance
and treasurer, replacing Eilif Serck-Hanssen, who has accepted
a position at another company. Morrell will be responsible for
US Airways' capital markets and aircraft financing and
transactions, insurance programs, risk and cash management,
pensions, investments programs, treasury, and fuel. He joined
US Airways in 1994 as an analyst, maintenance operations. Since
that time he has served in a number of positions, including
director of treasury operations and assistant treasurer. Keith
Houk, president and chief executive officer of wholly owned US
Airways subsidiary Piedmont Airlines, will replace Richard
Pfennig, who is retiring as president and chief executive
officer of wholly owned US Airways subsidiary PSA. Houk will
be replaced by Steven Farrow, currently vice president of
flight operations at Piedmont. Houk entered aviation in 1974 in
sales at Allegheny Commuter and later joined US Airways in
1988. Steven Farrow served as vice president of flight
operations at Piedmont and previously held the same position at
Henson Aviation. He is in charge of all Piedmont's
flight operations.
Cendant Keeps Buying Online Travel Assets
Don't look now but Cendant Corporation is increasing its
presence in the online travel world yet again. Cendant Travel
Distribution Services (TDS) has acquired substantially all of
the assets of The Away Network, a leader in online special
interest travel. Terms of the acquisition were not disclosed.
Away Network operates three sites: Away.com, GORP.com (Great
Outdoor Recreation Pages) and Outside Online, the website of
Outside Magazine. Combined, these sites averaged nearly two
million unique visitors a month in 2004, according to Comscore
Media Metrix. Cendant TDS now includes Galileo, a leading
global distribution services (GDS); hotel distribution and
services businesses (TRUST, THOR, WizCom and Neat Group);
online travel agencies (Orbitz, CheapTickets, Lodging.com,
HotelClub.com and RatesToGo.com); Shepherd Systems, an airline
market intelligence company; Travelwire, an international
travel technology and software company; Travel 2/Travel 4, a
leading international provider of long-haul air travel and
travel product consolidator; and online global corporate
travel management solutions, through Travelport and Orbitz for
Business. So if you're interested in getting into a growing
company in the online travel world, Cendant might be just
the ticket.
Business Travel Barometer Forecasts More Growth
No, business travel is not dead yet. Carlson Wagonlit Travel's
first annual "Business Travel Barometer" survey found that more
than 60 percent of travel managers polled expect their
company's business travel spending to increase this year,
while 34 percent of business travelers anticipate more travel
and 49 percent expect to stay about the same as 2004. It also
found business travelers in North America cite airport security
lines as having the largest effect on corporate travel today,
with a higher negative impact than safety/terrorist concerns,
flight delays, customer service or corporate travel policy
restrictions. Yet despite the inconvenience of long lines,
business travelers welcome more security precautions, believing
that advanced passenger screening, such as fingerprint or eye
print technology, is the most effective action government can
take to ensure the safety of flying travelers. The survey
gauged attitudes and perceptions of North American business
travelers and corporate travel managers about the current and
future state of business travel. It sampled opinions of 1,200
business travelers and 300 travel managers in the United States
and Canada. The survey results also indicate work-life balance
is of greater concern to business travelers than many corporate
travel managers realize. Twenty-three percent of business
travelers ranked work-life balance as the most negative impact
of business travel, while only 14 percent of travel managers
considered that to be the case for their company's traveling
executives. And while travel managers believe their travelers
think corporate travel policy restrictions pose a significant
problem (22 percent), only 8 percent of business travelers
actually cited corporate policy as a concern. Other key
findings of the survey include: Travel managers are likely to
think their travelers' biggest pet peeves during travel are
long lines for security check-ins (29 percent) and discovering
another passenger paid less for their ticket (19 percent).
Business travelers, however, say their biggest pet peeve is
travelers who don't check their bags when they should (32
percent), followed by crying babies (13 percent). U.S. business
travelers are more likely than their Canadian counterparts to
say their biggest pet peeve is travelers who don't check their
luggage (32 percent versus 19 percent, respectively). Canadian
business travelers' biggest pet peeves are travelers who
disturb them by not letting them work, sleep or read (31
percent versus 10 percent for U.S. travelers). Seventy-one
percent of North American business travelers said they are very
hesitant to travel to the Middle East, while only half (52
percent) of travel managers thought that their business
travelers would be very hesitant. Nearly nine out of 10 travel
managers (87 percent) believe it is likely that advanced
security check-ins will be a part of business travel in the
future. Fifty-nine percent think it is very likely, as do 43
percent of business travelers. Travel managers are considerably
more confident than business travelers that there will be fewer
major airlines (47 percent versus 26 percent).Travel managers
and business travelers think it is very likely that travel
bookings will be primarily completed online (44 percent and 54
percent, respectively) in five years. Nine out of 10 business
travelers (89 percent) think it is likely that virtually all
bookings will be completed online in five years. Business
travelers from Canada were more likely to believe that there
will be a return to more enhanced food and beverage service
than U.S. travelers (44 percent and 34 percent, respectively).
Boost Reported for Meetings & Incentive Market
Another travel market that continues to strong is meetings and
incentives. For the second consecutive year, the multi-billion
dollar global meetings industry will experience solid increases
in key economic impact indicators including spending,
international travel, employment and training budgets
underscoring overall fiscal and corporate health, according to
FutureWatch 2005, an annual report by Meeting Professionals
International (MPI) and American Express. Globally, meeting
planners in segments such as corporate, independent and
association/non-profit, forecast a 5 percent budget increase in
2005, building on a 3 percent increase in 2004. For suppliers,
overall revenues are projected to increase 13 percent in 2005
over 10 percent in 2004, increasing a gap between planner spend
and supplier revenue projections to 8 percent versus 7 percent
last year. There also are expectations for sustained increases
in international meetings and business travel, employment and
training budgets. From Europe, outbound meetings will increase
to 28 percent of all planned meetings in 2005 over 17 percent
in 2004, and from Canada, 29 percent of meetings will be
international in 2005 vs. 23 percent in 2004. In both cases,
the United States is the top destination choice. U.S. planner
expectations for outbound meetings are up one percent to 23
percent, primarily to Europe and Canada.
OPPORTUNITIES WATCH!
Occidental Adds Grand Papagayo in Costa Rica
Interested in a lodging company that just keeps adding resorts?
Occidental Hotels & Resorts unveiled its newest resort, Grand
Papagayo in Guanacaste, Costa Rica. The Grand Papagayo marks
the third property in the company's Costa Rica portfolio. The
169-room Grand Papagayo Resort was designed to cater to the
upscale traveler and family.
JW Marriott to Open Tucson Resort in February
A The first new resort to the Tucson area in 18 years, the JW
Marriott Starr Pass Resort & Spa, will open next month. Located
on 50 acres in the Tucson Mountains and 10 minutes from
downtown Tucson, the 575-room resort will feature a 27-hold
Arnold Palmer signature golf facility at the renovated Starr
Pass Golf Club, a 20,000-square-foot Hashani Spa with 23
treatment rooms, 88,000 square feet of meeting space, three
pools, two tennis courts and seven dining and lounge venues.
Sofitel Expands with New Hotels Worldwide in 2005
Want to know about another growing hotel company? Sofitel, the
premium brand of Accor hotels, said it will continue to expand
its portfolio with 11 new four- and five-star hotels around the
world in 2005. Joining the established 180 hotels in more than
50 countries will be Sofitel Phi Phi Villa & Spa in Thailand;
Sofitel Gold Coast in Australia; Sofitel Queenstown in New
Zealand; Sofitel Fiji Resort & Spa; Sofitel Florianpolis in
Brazil and Sofitel El Gezira in Egypt. Five new properties will
also open in China, including: Sofitel on Renmin Dasha Xian;
Sofitel Suzhou; Sofitel Plaza Xiamen; Sofitel Shanghai New Town
Anting; and Sofitel Sunny Plaza Shijiazhuang.
Starwood Plans 30th Hotel in China
Sofitel isn't the only hotel company with major expansion plans
for China. Starwood Hotels & Resorts Worldwide, Inc and
Chongqing Taizheng Company Limited have announced an agreement
whereby Starwood will manage the Sheraton Chongqing Hotel in
China. This newly built 330-room Sheraton Chongqing Hotel is
scheduled to open in January 2008. Starwood Hotels & Resorts
has expanded its portfolio in China significantly since last
year with the opening of Sheraton hotels in Sanya on Hainan
Island, Dongguan in Guangdong province, Jiuzhaigou in Sichuan
province in 2003 and Four Points by Sheraton Shenzhen in 2004.
In the past 12 months, the company also signed eight agreements
to manage new hotels in Shenzhen, Ningbo, Xiamen, Beijing,
Changsha, Haikou, Hong Kong and Shanghai. With the signing of
Sheraton Chongqing Hotel, Starwood now has 30 hotels open or
under construction in China under the St. Regis, Westin,
Sheraton, W Hotels and Four Points by Sheraton brands.
OPPORTUNITIES EXECUTIVE MOVERS!
AIRLINES: The oneworld alliance appointed Ken Gilbert, a
25-year veteran of oneworld member American Airlines, as vice
president-customer experience and airports. Gilbert will lead
the delivery and development of the alliance's customer
services, including the final stages of its interline
e-ticketing program that will be completed in the coming
weeks, making oneworld the first of the global airline
alliances with IET in place between all partnersÖATA Holdings
Corp., parent of ATA Airlines, named Gilbert Viets as
executive vice president and CFO. Viets had served as ATA's
chief restructuring officer and replaces David Wing, who left
ATA to pursue other opportunities. In other management
changes at ATA, Sean Frick, named vice president of strategic
planning in 2004, will add duties as ATA's chief restructuring
officer and will continue to report to Viets. Frick, who joined
ATA in 1997, had been director of strategic planning. Richard
Meyer, Jr., has been promoted to senior vice president of
employee relations. Meyer, who joined ATA in 1989, had been
vice president of labor relations. Meyer's new position
combines the functions of human resources and labor relations
for all of ATA's work groups. Brian Hunt, vice president and
general counsel, has been promoted to senior vice president and
general counsel. Hunt, who joined ATA in 1990, is also ATA's
corporate secretary. Wisty Malone, named vice president and
controller in 2003, will now assume additional responsibility
as ATA's treasurer. Malone, who joined ATA in 1995, had
previously been director of financial reportingÖGCW Consulting,
an international strategic consultancy for organizations in
the aviation sector announced that 37-year airport planning
veteran Hans Fischer has joined the firm. As vice president
and head of GCW's new Rome office, Fischer will be responsible
for continued development of the firm's work in Europe and its
global airport practice.
CRUISES: Swan Hellenic has announced a number of senior
management appointments. Tony Dyson has been named to the post
of managing director of Swan Hellenic, four months after his
promotion from executive director to deputy managing director
in August this year. Dyson's appointment comes in the wake of
increased responsibilities for Carol Marlow. Following her
recent promotion to director EMEA for Cunard in addition to her
Princess Cruises and Swan Hellenic roles, she is now taking on
the role of chairman of Swan Hellenic. Furthermore, following
the departure of Marketing Director Carolanne Dieleman at the
end of the month, Sales Director Andrew Magowan has been
promoted to sales and marketing director. Magowan will assume
responsibility for developing the Swan Hellenic brand and
marketing strategy in addition to his sales role.
HOTELS & RESORTS: Choice Hotels International has promoted
Brian Parker to vice president-emerging markets and new
business development, where he will focus on expanding and
diversifying Choice's customer base by selling franchises to
minority developers and successful entrepreneurs outside of the
lodging industryÖOutrigger Hotels & Resorts' Beachfront
Division has named two key managers to the company's two
beachfront hotels in Waikiki. Elliot Mills has been promoted to
general manager of the Outrigger Reef on the Beach, and Jim
Heather has been appointed general manager of the Outrigger
Waikiki on the Beach. Both positions are effective January 1,
2005. Mills has been director of operations for the Outrigger
Reef since April 2004, where he has worked closely with the
operations management team to enhance the guest experience and
improve operational effectiveness. Heather moves to the
Outrigger Waikiki from his most recent position as general
manager of the Outrigger Kanaloa at Kona on Hawaii's Big
Island, where he had the overall responsibility of the
management, maintenance and improvements of the 16-acre
property with 38 buildingsÖWyndham International, Inc. named
Mark Hedley as executive vice president and chief information
officer, responsible for driving strategic technology
initiatives throughout the company and overseeing casino gaming
operations in Puerto Rico. Since joining Wyndham in 2000 as
senior vice president and chief technology officer, Hedley has
helped the company secure consecutive spots on the prestigious
InformationWeek 500 listing as well as receive the coveted CIO
100 Award from CIO MagazineÖKimpton Hotel & Restaurant Group
appointed Maria Streeby as general manager of the 224-room
Cypress Hotel, located in Cupertino, Calif., the heart of the
Silicon Valley. Streeby has served in several diverse positions
during her career, primarily with large hotel groups such as
Westin Hotels and Resorts and Doubletree Hotels. Most recently,
she served at Accenture as facilities and services manager,
responsible for all operational aspects of two major locations
totaling 140,000 square feet and caring for 1,300 customersÖ
TRAVEL AGENTS: Carlson Wagonlit Travel (CWT) has appointed
Berthold Trenkel as chief operating officer of CWT's Asia
Pacific region. For the past four years, prior to joining CWT
on Jan. 3, Trenkel co-led McKinsey & Co.'s travel and logistics
practice and oversaw the airline sector in Asia. Geoffrey
Marshall, until now president of Asia Pacific and Latin America
at CWT, will focus on the Latin American region and continue in
his responsibilities with the company's Partners' Network.
TOUR OPERATORS: Group Voyagers, Inc., the privately held
company that markets and sells the Globus family of brands,
named J. Patrick Clark, Jr. as the new managing director for
Avalon Waterways, the company's river cruise brand. Clark,
formerly vice president of sales for Uniworld, is based in Los
Angeles. In his new role, he is responsible for all marketing,
advertising, sales and operations of Avalon Waterways. Launched
in 2003 and backed with Globus' 75 years of experience taking
travelers around the world, Avalon Waterways offers European
river cruises with the continent's newest ships. Mike Schields,
who previously held this position for Avalon Waterways while
also managing the company's group strategy, will take a larger
role in developing the overall groups effort for Globus and
Cosmos--an area that has shown dramatic growth in the
past year.
DESTINATIONS: Puerto Rico's new governor, Anibal Acevedo Vila,
appointed Terestella Gonzalez Denton as executive director of
the Puerto Rico Tourism Co. (PRTC). Denton replaced Jose
Suarez, who moved over to the hotel sector in the Bahamas as
managing director of the Westin and the Sheraton at Our Lucaya
on Grand Bahama IslandÖPilar Bush has been promoted to director
of tourism in the Cayman Islands. Bush had served as acting
director since last March when the former director resigned to
join the cruise industry in Florida. Bush also had served at
the same time as deputy director, U.S. sales and marketing, a
post she had held since February 2001. A new director has not
yet been named. Bush will be based in Grand Cayman.
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